Creating an Onsite event

  • Updated


Hosting an onsite event is great for encouraging in-person connections. Make the most of onsite features such as onsite check-in, badge printing, lead retrieval and specific onsite reports to gain valuable insights into your event's success.

Tip: To explore the difference between an onsite event and other event formats, refer to the guide: Choosing the right event format: Webinar, Virtual, Hybrid and Onsite

Creating your Onsite event

1. In your Organization Dashboard, click Create.

2. On the next page, complete the following:

  • In the Name box, type your event name.
     Note: The name of your event can be changed at any time from the Event Dashboard.
  • Under Starts at/Ends at, enter the start and the end date and time of your event. The duration limit is up to 72 hours on the legacy Starter plan, custom on the legacy Business plans and up to 10 days on our new Events plans
  • Select Hybrid or Onsite event as the preferred event format. Toggle This event is onsite only.
  • In the Venue Name and Address boxes, type your onsite venue name and its physical address.  
  • Click Create onsite event.  


Note: You can change the location of your event at any time from your Event Dashboard > Setup > Basics page.

3. Next, enter the description of you onsite event. Once ready, click Continue.

At this point, you'll get redirected to the Event Dashboard.

Manage your Onsite event

Select an option below to learn more about how to build your Onsite event.

  • Once you have created your event, you can start creating tickets. Head to your Event Dashboard > Registration > Tickets to add tickets to your event. Click Create a new ticket or edit the free ticket that is automatically created for you.

    As an Onsite event, any tickets you create will be restricted to onsite access and there will be no option to create "virtual" tickets. 

    When an attendee registers for an Onsite ticket, they will receive a QR code that looks something like this: 

  • When creating your schedule, click Add to schedule and a new panel will open where you can submit the details of your schedule segment. All segments will be created as onsite by default. 

    Make sure you fill in the "Onsite space" as well as the "Onsite capacity" settings according to the availability at your event. You will need to tick the box for "Add onsite capacity" to display the additional field. If you want to add a new room, simply click Edit rooms. Once you have added the name of the new room, come back to the segment and select it as an onsite space

    When you create each segment, you will be able to see at a glance where they will be located, by the location tags that are added to each one. 


  • Add Floorplans so that Attendees can easily find their way around your Onsite event. 

    Simply go to your Event Dashboard > Onsite Features > Floor Plans, and click on Add Floor Plan to get started.

    A new panel will open on the right hand side where you can enter the name of your floorplan, as well as upload an image (PNG, JPG or PDF).

    Click Save to create the floor plan.

    Once created, you can click Preview Floor Plan which will open the image you uploaded in a new tab. 

    Alternatively, hover over the entry to display two additional icons. Click the pencil icon to edit the Floor Plan (including changing the name and the image), or the trash can icon to delete the Floor Plan.

You may also need to go through the following guide to learn how to use kiosk modes, badge printing, and the badge designer.