Moderators: Moderating a Session or an Expo Booth

In the event venue, Organizers and assigned Moderators can effectively moderate event content in multiple ways:

• Muting an attendee in chat, polls, and Q&A (exclusive to Organizers)
• Blocking an attendee from the event (exclusive to Organizers)
• Deleting and pinning chat messages (exclusive to Organizers)
• Creating and managing polls
• Moderating Q&A 
• Permitting attendees to share audio and video 
• Creating Breakout rooms 
• Displaying an in-session banner with a custom button
• Disabling confetti 
• Disabling emoji reactions 
• Disabling raising hand 
• Changing screen layouts 
• Highlighting chat messages, questions and polls.

This guide covers the actions you can do as a Moderator assigned to a Session or an Expo Booth (set up as a Session as a content provider).

Creating and managing polls

Event Organizers and Speakers (with a Speaker profile) can create and manage polls event-wide. As a Moderator, you can create and manage polls in your assigned moderated Session or Expo Booth only. 

To create a poll, in the activity panel, go to Polls and click Create a poll.

Polls can be created as a draft, scheduled for later and restricted to specific ticket types only. Once the poll is created, you can edit it as long as it has not been voted on, publish/unpublish it, or delete it. For detailed steps, refer to our guide on Creating and managing polls.

Moderating Q&A 

When the Q&A moderation is enabled by Organizers, you will need to review questions from attendees before they are displayed publicly in your assigned moderated Session or Expo Booth.

To approve a submitted question (it is marked as "In review"), click the Menu icon ••• next to the question and select Approve. Alternatively, click Delete question if you don't want to publish it.

Allowing attendees to share audio and video 

In a moderated Session, attendees need to ask to share audio and video. The Host Controls icon will display a red tag with the number of requests. Open Host Controls and go to Moderation to approve or decline these requests. 

Additionally, to mute a speaker for everyone or remove them and/or their screen share from the screen, hover over the selected speaker or screen share tile, click the Menu icon ••• and click Mute for everyone or Remove. 

Sharing a screen

You can share your screen, as well as content from other platforms like Youtube, Miro or Figma (if enabled in the Session settings), without activating your own audio and video on the screen. Open Share menu and select the preferred option.

Creating breakout rooms

You can create Breakout Rooms to divide attendees into smaller groups to organize interactive activities. Open Host Controls, select Breakouts Rooms and click + New breakout. For more information, refer to our guide on Managing breakout rooms in a Session.

Displaying an in-session banner with a custom button

You can create a call-to-action banner to encourage attendees to participate in a survey or visit a webpage. Open Host Controls and select New Session Banner. For more information, refer to our guide on Creating a call-to-action banner in a Session or Expo Booth Session.

Disabling confetti

To disable the Confetti option, open Host Controls, go to Attendee Engagement and toggle off Confetti. 

Confetti is enabled by default, serving as an engagement feature allowing attendees to express appreciation by sending confetti.  Attendees can trigger this effect by clicking on the video tile or screen share during the session, providing a fun way to acknowledge a speaker or highlight presented data on the slides.

Disabling emoji reactions

To disable the Emoji reactions option, open Host controls, go to Attendee Engagement and toggle off Emoji reactions.  

Emoji reactions are enabled by default allowing participants on screen to place an emoji in their video tile to communicate their sentiments without causing interruptions during the meeting. To trigger the effect, they need to click the Emoji icon in the Speaker Controls and select one of the available emojis. The emoji will be placed on their video tile for a couple of seconds and disappear automatically.  

Disabling raising hand

To disable the Raise hand option, open Host controls, go to Attendee Engagement and toggle off Raise hand. 

Raising a hand is enabled by default. Participants on the screen can click Raise hand in the Speaker Controls to signal their intention to ask a question or contribute to the discussion without interrupting the flow of conversation. The hand icon will be placed on their video tile to notify other speakers until the participant lowers their hand. 

Changing screen layouts 

You can customize the screen setup by changing the screen layout. Open Host Controls, go to Layouts and select the preferred layout. There are five pre-set screen layouts available. For more information, refer to our guide on Changing a layout in a Session.

Highlighting chat messages, questions and polls

Finally, you can effortlessly showcase a chat message, question or poll from the activity panel on the screen. In the activity panel tab, hover a message, a question or a poll and click Highlight.

The highlighted chat message or question will appear on the bottom left of the screen, while the poll will be displayed as a separate video tile, enabling attendees to engage directly on the screen. To remove the highlighted content, simply hover over it in the right-side activity panel or on the screen directly and click Stop highlighting. If not manually removed, messages and questions will be displayed on the screen for a minute before disappearing.

For more information, refer to our guide on Displaying a chat message, a question or a poll on the screen in Sessions.