Organizers and assigned Moderators can effectively manage event content in various ways. This guide covers the actions you can take as a Moderator assigned to a Session or an Expo Booth (set up as a Session).
Tip: If you are moderating a Session room powered by our built-in production Studio, refer to our dedicated guide on Moderating RingCentral Events Studio.
Creating and managing polls
Event Organizers and Speakers (with a Speaker profile) can create and manage polls event-wide. As a Moderator, you can create and manage polls in your assigned moderated Session or Expo Booth only.
To create a poll, in the activity panel, go to Polls and click Create a poll.
Polls can be created as a draft, scheduled for later, and restricted to specific ticket types only. Once the poll is created, you can edit it as long as it has not been voted on, publish/unpublish it, or delete it. For detailed steps, refer to our guide on Creating and managing polls.
Moderating Q&A
When the Q&A moderation is enabled by Organizers, you will need to review questions from attendees before they are displayed publicly in your assigned moderated Session or Expo Booth.
To approve a submitted question (it is marked as "In review"), click the Menu icon ••• next to the question and select Approve. Alternatively, click Delete question if you don't want to publish it.
Accepting requests to join the screen
In a moderated Session, Attendees and Speakers need to request to join the screen. The Host Controls icon will display a red tag with the number of requests. Open Host Controls and go to Moderation to approve or decline these requests.
Additionally, to mute a speaker for everyone or remove them and/or their screen share from the screen, hover over the selected speaker or screen share tile, click the Menu icon ••• and click Mute for everyone or Remove.
Sharing a screen
You can share your screen and content from other platforms like YouTube, Miro, or Figma (if enabled in the Session settings) without joining the screen. Open the Share menu and select the preferred option.
Note: When you're sharing content and audio and video at the same time, click Stop Sharing Audio and Video to leave the screen. To stop sharing your screen, open the Share menu and click Stop sharing.
Creating breakout rooms
You can create Breakout Rooms to divide attendees into smaller groups and organize interactive activities. Open Host Controls, select Breakout Rooms, and click + New Breakout. For more information, refer to our guide on Managing breakout rooms in a Session.
Displaying a banner
You can create a call-to-action banner to encourage attendees to participate in a survey or visit a webpage. Open Host Controls and select New Session Banner. For more information, refer to our guide on Creating a call-to-action banner in a Session or Expo Booth Session.
Managing engagement features
By default, all engagement features (confetti, emoji reactions, raising hand) are enabled in a Session. To disable them, open Host controls, go to Attendee Engagement and toggle off the corresponding option.
Note: Configure your confetti settings before starting a breakout session, as they cannot be changed afterward. If enabled, confetti will remain active in the breakout rooms; if disabled, it will be off.
-
Confetti is an engagement feature that allows attendees to express appreciation by sending confetti. Attendees can trigger this effect by clicking on the video tile or screen share during the session, providing a fun way to acknowledge a speaker or highlight presented data on the slides.
-
Emoji reactions allow participants on the screen to place an emoji in their video tile to communicate their sentiments without causing interruptions during the meeting. To trigger the effect, they need to click the Emoji icon in the Speaker Controls and select one of the available emojis. The emoji will be placed on their video tile for a couple of seconds and disappear automatically.
-
Participants on the screen can click Raise hand in the Speaker Controls to signal their intention to ask a question or contribute to the discussion without interrupting the flow of conversation. The hand icon will be placed on their video tile to notify other speakers until the participant lowers their hand.
Changing screen layouts
In a Session, you can customize the screen setup by changing the screen layout. Open Host Controls, go to Layouts and select the preferred layout. Five pre-set screen layouts are available. For more information, refer to our guide on Changing a layout in a Session.
Highlighting chat messages, questions, and polls
Finally, you can effortlessly showcase a chat message, question, or poll from the activity panel on the screen. In the activity panel tab, hover a message, a question, or a poll and click Highlight.
The highlighted chat message or question will appear on the bottom left of the screen, while the poll will be displayed as a separate video tile, enabling attendees to engage directly on the screen. To remove the highlighted content, simply hover over it in the right-side activity panel or on the screen directly and click Stop highlighting. If not manually removed, messages and questions will be displayed on the screen for a minute before disappearing.
For more information, refer to our guide on Displaying a chat message, a question, or a poll on the screen in Sessions.