Setting up Hardware for On-demand Badge Printing

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Network is the Most Common Issue! The Organizer App device MUST be on the same internet connection as the Printer. If the Organizer App is not connecting to a Printer, please check that the devices are connected to the same network and that there are no security settings preventing devices from connecting to each other through a network.

This guide is based on the RENTAL EQUIPMENT SETUP GUIDE provided by Choose 2 Rent, the Preferred Hardware/Consumables/Technician Supplier for RingCentral Events. 

Standard Rental Contents:

1 x Router

2 x Printer

4 x iPads

4 x iPad Stands

On-demand Badge Printing Step-by-Step Guide

Step 1 → Router & Internet

Commonly used routers used with Onsite are listed with setup links on Hardware Compatibility for RingCentral Events Onsite.

Routers typically require the below steps:

  1. Attach antennas
  2. Plug in the DHCP hard line from the venue
  3. Plug in power and ensure device is connected to live internet

Step 2 → Printer & Badge Stock

Commonly used printers used with Onsite are listed with setup links on Hardware Compatibility for RingCentral Events Onsite.

Printers typically require the below steps:

  1. Connect the Power Adapter
  2. Plug in an Ethernet Cable from the router into the printer’s Ethernet port
  3. Power on the Printer
  4. Install the Badge Stock

Step 3 → Connecting the Printer to the App  How to setup Badge Printing for an Onsite Event

Where can you adjust this? – Organizer App > Side Menu > Devices

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