Integrating Captello with RingCentral Events

This guide explains how to install the Captello app on your Organization account and add it to your event.

What is Captello? 

Captello is a lead capture and gamification tool for outside sales prospecting, trade shows, seminars, conferences, and more. You’ll need a Captello license. Refer to the Captello website to request a quote. 

How does the integration work?

A game or an activation created on Captello can be integrated into the App area of your event, allowing attendees to participate within RingCentral Events without leaving the platform. You can incentivize participation with rewards and prizes from the included Rewards Center.

Installing Captello

To install the Captello app on your Organization account: 

1. In your Organization Dashboard, go to the Apps tab.
2. Click Discover More on App Store.
   
   
   
3. In the App store, you can find Captello under the Fun & Games category.
   
   
   
4. On the Captello page, click Install app.
   ✔  You'll be prompted to confirm your choice. Click Install to continue.
   

Adding Captello to your event

In a multi-track event, Captello can be added to the App event area. To add Captello to your event: 

1. Go to Event Dashboard  > Setup > Basics and make sure the App event area is enabled. 
2. Go to Event Dashboard > Venue > App.
3. Under Configuration, select Captello from the drop-down.
4. Under Set up, add a token.
   Note: Your token can be copied from your Captello session URL. Here is what the URL will look like.

   https://go.play.captello.com/Activations/WHACK_IT/index.html?token=[Token]&is_web_portal=0&prospect_id=0

5. Under Customize, define how the App area will be displayed in the event venue.
   • In the Menu Label textbox, type the App area name (e.g. Games).
   • In the Icon drop-down, select the preferred App area icon. 
6. Once ready, click Save.