Setting up post-event registration

Enabling post-event registration allows new users to register for your event after it has ended, granting them access to watch recordings in the Replay area. This guide provides a quick overview of how to enable post-event Replay and explains how to update the registration close date and create post-event tickets.

Enabling post-event Replay

To get started, ensure your Replay area has been enabled. 

• To enable the post-event Replay in a Virtual or Hybrid event:

  1. Navigate to Event Dashboard > Setup > Basics (or to More > Setup > Basics if your event has already ended).  

  2. Under Event areas, select the Replay check box if not already enabled. 

  3. Toggle Keep Replay available after event and select how long the recordings will be available after the event ends. You can choose anything from 1 day up to 12 months. 

  4. Click Save.

  

• To enable the post-event Replay in a Webinar event:

  1. Go to Event Dashboard > Setup > Basics (or to More > Setup > Basics if your event has already ended).  
  2. Click Show webinar areas.
  3. Under Webinar areas, select the Replay check box if not already enabled.
  4. Toggle Keep Replay available after event and select how long the recordings will be available after the event ends. You can choose anything from 1 day up to 12 months. 
  5. Click Save. 

  

To publish recordings:

1. Go to Event Dashboard > Recordings. This gives you access to all your event recordings.
2. Next to the recording you want to make available in the Replay area, toggle Publish.
   
   Note: You will also find the option to publish in the Recording settings. 
   ✔ The recording will be visible in the Replay area of the event.

Updating registration close date

By default, the registration will close when the event ends. To allow post-event registration, you need to adjust the registration close first: 

1. Navigate to Event Dashboard > Registration > Landing Page (or to More > Registration > Landing Page if your event has already ended).  
2. Under Registration Window, in the Registration close date box, select your desired date and time.  
3. Click Save.
   (Or click Reset to match it with how long you enabled the post-event Replay in the previous step).
   ✔ Tickets with open availability will be displayed on the registration page. 

Creating post-event tickets

You can also make selected tickets available or create a new post-event ticket.

To create a new ticket:

1. Go to Registration > Tickets (or to More > Registration > Tickets if your event has already ended).  
2. Click + Create a new ticket.
   
   
   
3. Fill in all the necessary information. Refer to our guide on creating tickets to learn more.
4. Under Ticket availability, select Custom and adjust the ticket sales start and end date. This will make the ticket only available after the event has finished.
   
   
   
5. Once ready, click Save ticket.

To make the selected tickets available, you will need to close the tickets you don't need:

1. Go to Registrations > Tickets (or to More > Registration > Tickets if your event has already ended).  
2. Click on the Pencil icon next to the ticket you need to close.
   
   
   
3. Under Ticket availability, select Closed.
   
   
   
4. Click Save ticket.

Post-event registration experience

After the event has concluded, the classic landing page will indicate that it has "Ended." Users who wish to access the recordings need to click Sign in to watch recordings to register.

If you're using the advanced landing page layout, don't forget to manually customize the call-to-action button and wording to inform users that the event is open for the post-event experience.

Users can register as usual and enjoy all the content you have shared!