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Integrating Conferences i/o with RingCentral Events

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This guide explains how to install the Conferences i/o app on your Organization account and add it to your event.

What is Conferences i/o?

Conferences i/o is an audience engagement platform used to automate the attendance tracking process and issue CE certificates. You’ll need a paid Conferences.io license to use this app. You can request a quote from Conferences i/o here.

How does the integration work?

Conferences i/o can be embedded into the activity panel of a Stage, Session, Expo Booth, or Reception enabling attendees to complete an activity within RingCentral Events without leaving the platform. Based on the activity results, you can issue CE certificates.

Note: RingCentral Events shares the attendee’s first name, last name and e-mail with Conferences i/o.

Installing Conferences i/o

To install the Conferences i/o app on your Organization account: 

  1. In your Organization Dashboard, go to the Apps tab.
  2. Click Discover More on App Store.
  3. In the App store, you can find Conferences i/o under the Polls & survey and Certificates categories.
  4. On the Conferences i/o page, click Install app.
    ✔ You will be prompted to confirm your choice. Click Install to continue. 

Adding Conferences i/o to your event

  • In a multi-track event, Conferences i/o is enabled for Reception and for each Stage, Session and Expo Booth individually. To add Conferences i/o to your multi-track event: 

    1. In the Event Dashboard, navigate to your Reception settings or to the settings of the specific Stage, Session or Expo Booth to which you'd like to add the app.
    2. Scroll down to the Apps section.
    3. Under Conferences i/o, select the Enabled check box.
    4. Enter the tab name (e.g. it can be Conferences i/o or anything else).
    5. Enter your Conferences i/o Domain and Session ID.

      Note: Your Domain and Session ID can be copied from your Conferences i/o session URL. 

      Here is what the URL may look like: https://at.cnf.io/iframe/sessions/ssg2/

      In this example, these would be your Domain and Session ID:

      • Domain = “at”
      • Session ID = “ssg2”
    6. Once ready, click Save.

  • In a Webinar event, there is a single activity panel due to the singular virtual space, either Stage or Session. To add Conferences i/o to your Webinar event:

    1. Go to Event Dashboard > Setup > Basics. 
    2. Scroll down to the Apps section.
    3. Toggle Conferences i/o on.
    4. Enter the tab name (e.g. it can be Conferences i/o or anything else).
    5. Enter your Conferences i/o Domain and Session ID.

      Note: Your Domain and Session ID can be copied from your Conferences i/o session URL. 

      Here is what the URL may look like: https://at.cnf.io/iframe/sessions/ssg2/

      In this example, these would be your Domain and Session ID:

      • Domain = “at”
      • Session ID = “ssg2”
    6. Once ready, click Save.

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