How to ask a question in the Q&A tab

  • Updated

applies to all.jpglive event.jpg

During a presentation hosted on RingCentral, not all attendees get the chance to hop on camera and ask their questions. While the chat area may be a great way to share queries, the Q&A feature is an even better way to do it!

Go to your desired event segment e.g Sessions or Stages and click on the Q&A tab.

Click the ask a question button which will open a text box where you can type your question.

Note: Attendees can ask up to 500 questions per event segment. 

Screenshot 2023-10-03 at 10.56.08 AM.png

You can choose to be anonymous by using the Ask anonymously toggle button.

Screenshot 2023-10-03 at 10.57.42 AM.png

Don’t forget to click the Ask button to post your question. 

Screenshot 2023-10-03 at 10.58.31 AM.png

How to delete a question

You can delete a question that you have asked at any time throughout an event.

Note: If you asked a question anonymously, you cannot delete it.

Simply find the question that you would like to delete and click on the 3-dots on the right hand side. 

Click Delete question from the drop down menu that appears.

Screenshot 2023-10-03 at 10.59.40 AM.png

How to filter the questions

Use the 2 drop down menus at the top of the Q&A panel to filter the questions. 

Screenshot 2023-10-03 at 11.00.32 AM.png

From the left hand menu you can choose:

  • All questions
  • My questions
  • Answered
  • Unanswered

From the right hand menu you can choose:

  • Latest 
  • Popular
Note: when you filter your questions by "latest" or "popular," they will still be grouped in the following order: unanswered, user's questions, answered questions, pending approval.

How to upvote a question

You can upvote each question once by using the upvote button. To remove the upvote, simply click the upvote button again.

Screenshot 2023-10-03 at 11.01.31 AM.png

Note: If you choose to filter the questions based on popularity, those with the most upvotes will be displayed first.