Integrating Buzz Radar with RingCentral Events

This guide explains how to install the Buzz Radar app on your Organization account and add it to your event.

What is Buzz Radar? 

Buzz Radar is an AI-driven social intelligence tool used for analyzing social media conversations and creating insights. You’ll need a Buzz Radar license to use this app. Check out their pricing plans and order form here (Hopin is the former name of RingCentral Events).

How does the integration work?

Buzz Radar can be integrated into the App area of your event to create real-time interactive visualizations from the social data generated by your event. You can build and customize from a library of over 50 visualizations and leverage AI moderation tools to decide what is displayed.

Installing Buzz Radar

To install the Buzz Radar app on your Organization account: 

1. In your Organization Dashboard, go to the Apps tab.
2. Click Discover More on App Store.
   
   
   
3. In the App store, you can find Buzz Radar under the Social media category.
   
   
   
4. On the Buzz Radar page, click Install app.
   ✔  You'll be prompted to confirm your choice. Click Install to continue.
   

Adding Buzz Radar to your event

In a multi-track event, Buzz Radar can be added to the App event area. To add Buzz Radar to your event: 

1. Go to Event Dashboard  > Setup > Basics and make sure the App event area is enabled. 
2. Go to Event Dashboard > Venue > App.
3. Under Configuration, select Buzz Radar from the drop-down.
4. Under Set up, add a unique key.
   Note: Your unique key can be copied from your Buzz Radar URL. Here is what the URL will look like.

   https://insights.buzzradar.com/preview/[Unique Key]

5. Under Customize, define how the App area will be displayed in the event venue.
   • In the Menu Label textbox, type the App area name (e.g. Social media).
   • In the Icon drop-down, select the preferred App area icon. 
6. Once ready, click Save.