Integrating Capsule with RingCentral Events

  • Updated

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This guide explains how to install the Capsule app on your Organization account and add it to your event.

What is Capsule? 

Capsule is an AI-powered video editor made for content and marketing teams to create videos and collaborate. You’ll need a Capsule account to use this app. Refer to the Capsule website to learn more about pricing (Hopin is the former name of RingCentral Events).

How does the integration work?

Capsule can be integrated into the App area of your event to collect responses for Q&A sessions or to gather feedback. Attendees can record, upload and share a video within RingCentral Events without leaving the platform. Each video is auto-edited with pro video templates that include your branding and are exportable to all major social networks (Instagram, Facebook, TikTok, LinkedIn, etc).

Note: RingCentral Events and Capsule do not exchange any attendee data.

Installing Capsule

To install the Capsule app on your Organization account: 

  1. In your Organization Dashboard, go to the Apps tab.
  2. Click Discover More on App Store.


  3. In the App store, you can find Capsule under the Fun & games and Social media category.


  4. On the Capsule page, click Install app.
    ✔  You'll be prompted to confirm your choice. Click Install to continue.

Adding Capsule to your event

In a multi-track event, Capsule can be added to the App event area. To add Capsule to your event: 

  1. Go to Event Dashboard  > Setup > Basics and make sure the App event area is enabled. 
  2. Go to Event Dashboard > Venue > App.
  3. Under Configuration, select Capsule from the drop-down.
  4. Under Set up, add a widget ID.
    Note: Your widget ID can be copied from your Capsule public URL. Here is what the URL will look like.
    https://[Widget ID].capsule.video 
  5. Under Customize, define how the App area will be displayed in the event venue.
    • In the Menu Label textbox, type the App area name (e.g. Share a story).
    • In the Icon drop-down, select the preferred App area icon. 
  6. Once ready, click Save.

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