Setting up Testimonial on the RingCentral platform

  • Updated


How do I set up the Testimonial app?

You’ll need a Testimonial account to use this app. Check out their pricing plans.

What are the capabilities of the Testimonial app?

  • Add a submission widget to your event to collect video and text testimonials from your attendees.
  • Add a wall of love widget to show off some best testimonials and social media content.
  • Easily embed testimonials into your website or event registration pages.

This app is currently only available within the App area of RingCentral. 

What plans is the Testimonial app available on?

This app is available to all paid RingCentral plans. 

What attendee data is shared between the Testimonial app and RingCentral?

RingCentral and the Testimonial app do not share any attendee data between them.

How do I set up the Testimonial app?

You’ll need a Testimonial account to use this app. Check out their pricing plans.

To get started, you will need to install the Testimonial app to your RingCentral Organization. You can access the App Store by going to your Organization Dashboard and heading to the Apps tab. Then click on Discover More on App Store

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You can find Testimonial under the Fun & Games category. Click Install app to add the Capsule app to your Organization.

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Next, navigate to your Testimonial account and make sure you have the “Show testimonials from the Wall of Love” setting enabled.


Then get the public URL of your Wall of Love Page and paste it into a text editor.


You will need to find the Space ID. This field is in bold in the example below.[Space ID]/all

Make a note of this Space ID.

Next, head back to your RingCentral event and go to your Event Dashboard > Venue > App and:

  • Select Testimonial as the App for the area
  • Input the Space Id you obtained above
  • Input the Menu Label for the App area
Note: Make sure you have the App Area enabled.

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Note: If you haven’t installed the Testimonial app yet it will not show up in the dropdown menu. In this case, click on the Explore App Store button and you will be sent to the App Store page with apps eligible for the App Area. There you will be able to find and install the Testimonial app.

Click Save and your attendees will see the App area in the left panel of your event.



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