Integrating Testimonial with RingCentral Events

This guide explains how to install the Testimonial app on your Organization account and add it to your event.

What is Testimonial? 

Testimonial is a tool for collecting text and video testimonials from customers. Testimonial offers a free plan, while advanced features require a paid subscription.

How does the integration work?

Testimonial can be integrated into the App area of your event, allowing attendees to submit a video or text testimonial and review the Wall of Love with other testimonials within RingCentral Events without leaving the platform. 

Installing Testimonial

To install the Testimonial app on your Organization account: 

1. In your Organization Dashboard, go to the Apps tab.
2. Click Discover More on App Store.
   
   
   
3. In the App store, you can find Testimonial under the Fun & Games category.
   
   
   
4. On the Testimonial page, click Install app.
   ✔  You'll be prompted to confirm your choice. Click Install to continue.
   

Adding Testimonial to your event

In a multi-track event, Testimonial can be added to the App event area. To add Testimonial to your event: 

1. Go to Event Dashboard  > Setup > Basics and make sure the App event area is enabled. 
2. Go to Event Dashboard > Venue > App.
3. Under Configuration, select Testimonial from the drop-down.
4. Under Set up, add a space ID.
   Note: Your space ID can be copied from your Wall of Love Page public page URL. Here is what the URL will look like.

   https://testimonial.to/[Space ID]/all

   Important: Enable the Show testimonials from the Wall of Love setting in your Testimonial account.
   
5. Under Customize, define how the App area will be displayed in the event venue.
   • In the Menu Label textbox, type the App area name (e.g. Games).
   • In the Icon drop-down, select the preferred App area icon. 
6. Once ready, click Save.