Registering for a virtual event

  • Updated

To attend an event hosted on RingCentral Events you will need to purchase a ticket on the event registration page. The process might vary slightly based on whether the event is already live or not.

Registering for an event before the start time

Registration pages may have different design, but most likely, you'll need to click on Register to get started. 

In the new panel that pops up, you can select how many tickets you want to claim and click Continue. At this point you will be also able to sign in into your existing RingCentral Events user account and enter a promo code if applicable.

Note: If the Organizer has only allowed one ticket per order then there won't be an option to select more than one. 

Next you will need to fill in names and emails for all the attendees you’d like to invite. If you are signed in into your RingCentral account, you can tick the box Assign ticket to me to automatically fill in the fields with your personal data. You will still need to complete the information for anyone else you are claiming tickets for. Make sure you fill in the correct email address! Click Continue when you're ready.

Note: You can assign only one ticket to each attendee. 

On the following page, if the tickets are paid, you'll be prompted to enter a payment method. Provide payment details and click Complete registration to finish. Once completed, you will see another page to confirm the tickets and the emails they are being sent to. 

Note: If you're signed into your RingCentral Events user account, your name and email will be automatically used as card holder details.

Head over to your mailbox to find your order confirmation email. It will include the event details and the link to enter the event. If you access event before the start time, you will be taken to the waiting room of the event. If Early Access is enabled, you'll be also able to add scheduled items to your agenda and schedule 1:1 meetings with other participant. 

Invited users will get automatically registered for the event. If they don't have a RingCentral Events account, it will be created for them by default. They will receive the same order confirmation email with a personalized link to enter the event. They will also see who signed them up for the event. 

Joining or registering for a live event 

When you go to the registration page of a live event, depending on its design, you will see two options: Register and Join Event.

Join Event

If you're signed in into your RingCentral Events account, clicking Join event will bring you directly to the event. If you're not signed in, click Join Event, depending on the design of the registration page, you'll be asked either to sign in or you'll see the option Send me my access link

Next you will see the following message. However, it refers to the confirmation email that have been sent to you at the time of registration. You will need to search your inbox or spam folder for emails related to the event to find your original registration email. 

If you cannot find this email, you may want to Sign in to your RingCentral account to join the event. Alternatively, you may want to Register for the event if you are not sure if you have already registered.

Register

If you haven't registered yet, you can click Register for the event and you will be prompted to fill in your first and last name and your email address. Here, you can also click Sign in if you already have a RingCentral Events account. 

Once you have filled in the details, click Register

Head over to your mailbox to find your order confirmation email. It will include the event details and the link to enter the event.

 

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