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Using a One Time Password (OTP) for your RingCentral Events account

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This guide explains how to use One Time Password (OTP) authentication to create and access your RingCentral Events account.

Tip: To switch to using a standard password, contact our Support team. We will disable OTP authentication for your account on the backend.  

Note: A RingCentral Events account will be automatically created for you with OTP authentication when you purchase a ticket for an event, the event host adds and registers you as a Speaker or uploads your registration.

How does OTP authentication work? 

One Time Password (OTP) is an authentication method where, instead of a fixed password, a new passcode is generated and emailed to you each time you log in. This enhances security by drastically reducing the risk of account compromise since the OTP changes with each login attempt.

Signing up with OTP

To opt in for the One Time Password when creating a RingCentral Events account:

  1. Open the sign-up page: https://events.ringcentral.com/sign_up. 
  2. Enter your email address and click Continue to sign up.
  3. Select the Sign in using a single-use code emailed to you checkbox.
    ✔ The password field disappears, leaving you to enter your first and last name.
  4. Once you have filled in the information, click Sign up.
  5. You'll be directed to a new page where you'll be prompted to enter a code to verify your account.
  6. To get the code, open your mailbox and look for an email with the subject Confirm your RingCentral Events account containing a 6-character code.
    Note: Codes expire after 15 minutes. If you do not use the code within this time frame, you will need to generate a new one. 

  7. Copy the code, navigate back to your RingCentral Events tab, paste the code and click Verify your account.
    ✔ Once you have input the code, you will be taken to the RingCentral Events onboarding page where you can edit your details and settings. 

Signing in with OTP 

Once you log out, you will need to sign in again by generating another OTP:

  1. Open the sign-in page: https://events.ringcentral.com/sign_in.
  2. Enter your email address and click Continue to sign in.
  3. You'll be prompted to enter a one-time code sent to your mailbox.
  4. Open your mailbox and look for an email with the subject Your account access code containing a 6-character code.
    Note: Codes expire after 15 minutes. If you do not use the code within this time frame, you will need to generate a new one. 
  5. Copy the code, navigate back to your RingCentral Events tab, paste the code and click Sign in.

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