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Time spent online report

  • Updated

The Time spent online report lists all attendees and the amount of time they spent in your event or in a specific event area (Stage, Session or Expo booth).

Tip: For time spent in a specific schedule segment, refer to the Time spent online per segment report.

Important notes:

  • This report doesn't include Organizers and Exhibitors.
  • This report doesn't include in person attendance. It only tracks virtual attendance.
  • Time spent online is only tracked during event live hours and Early Access hours. If an attendee joined the waiting room or post-event Replay experience, that time is not included in the report.
  • Time spent online is based on the attendee's online presence, not actual interaction. If an attendee loses their network connection, it may take up to ten minutes for them to be marked as offline.

Downloading the report

To download the Time spent online report:

  1. Go to Event Dashboard > Analytics > Reports.
  2. Find the Time spent online report and click Generate and select the preferred option from the drop-down.


  3. Once you have generated the report, click Download CSV.


  4. Alternatively, go to the Downloads tab to find your report at the top of the list. Hover over the report and click the Download icon.

Note: Generated reports are available for download for one week. After that, you'll need to generate a new report.

Report overview

Here is an example of how the Time spent online report may look like:

  • Email
  • First Name
  • Last Name
  • Headline: The attendee’s profile headline.
  • Country/Region: The attendee’s country (based on their IP address; may be inaccurate).
  • Ticket Type: Name of the ticket associated with this registration. 
  • Minutes Spent Online: Number of minutes the attendee spent in the event or a specific event area.
  • Registered At: Date and time the attendee registered to the event.
  • Registration Source: Indicates how the attendee got registered.
    • Registration Page: Registered through the event landing page (Webinar and Virtual events).
    • Magic Link: Registered through the Magic Link invite.
    • RingCentral Registration: Registered through the event landing page (Hybrid and Onsite events).

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