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Survey feedback report

  • Updated

The Survey feedback report includes mid-event and post-event survey results from your attendees. 

Note: This report doesn't include responses from Organizers.

Tip: By default, attendees receive two surveys when attending an event: a mid-event and a post-event survey. You can customize, reschedule or disable both surveys.

Downloading the report

To download the Survey feedback report:

  1. Go to Event Dashboard > Analytics > Reports.  
  2. Find the Survey feedback report and click Generate CSV.


  3. Once you have generated the report, click Download CSV.


  4. Alternatively, go to the Downloads tab to find your report at the top of the list. Hover over the report and click the Download icon.
Note: Generated reports are available for download for one week. After that, you'll need to generate a new report.  

Report overview

Here is an example of how the Survey feedback report may look like:

  • Email
  • First Name
  • Last Name
  • Headline: The attendee’s profile headline.
  • Country/Region: The attendee’s country (based on their IP address; may be inaccurate due to VPN/Proxy usage).
  • Ticket Type: The name of the ticket associated with this registration. 
  • How likely are you to recommend this event to a friend or colleague? (mid event): Presented as a score from 1 to 10 (this question is customizable).
  • How likely are you to recommend this event to a friend or colleague? (post event): Presented as a score from 1 to 10 (this question is customizable).
  • How likely are you to recommend to a friend or colleague that they attend an event hosted on RingCentral Events? (post event): Presented as a score from 1 to 10.
  • What did you like about the event? (post event): Open-ended (this question is customizable).
  • What didn't you like about the event? (post event): Open-ended (this question is customizable).

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