Attendees report

The Attendees report lists all the people who successfully registered to and attended your event, including all their registration details.

Downloading the report

To download the Attendees report:

1. Go to Event Dashboard > Analytics > Reports.
2. Find the Attendees report and click Generate CSV.
   
   
   
3. Once you have generated the report, click Download CSV.
   
   
   
4. Alternatively, go to the Downloads tab to find your report at the top of the list. Hover over the report and click the Download icon.
   

Report overview

Here is an example of how the Attendees report may look like:

• Email
• First Name
• Last Name
• Headline: The attendee’s profile headline.
• Country/Region: The attendee’s country (based on their IP address; may be inaccurate).
• Ticket Type: Name of the ticket associated with this registration. 
• Purchase Price: Price of the ticket purchased. 
• Promo Code: Promo code applied during the registration.
• Promo Value: Discounted amount provided by the promo code.
• Refund Amount: Amount refunded to the attendee.
• Registration Status: Indicates if the attendee's registration is active, was refunded or blocked.
• Registration Source: Indicates how the attendee got registered.
  • Registration Page: Registered through the event landing page (Webinar and Virtual events).
  • Magic Link: Registered through the Magic Link invite.
  • RingCentral Registration: Registered through the event landing page (Hybrid and Onsite events).
• Registration Mode (applies to Hybrid events only): Indicates if the attendee registered online or in person (as walk-ins through the Organizer App at the event).
• Registration Date: Date and time when the attendee registered for the event.
• Attendance Type: Indicates if the attendee joined the event online or in person. For hybrid events, both values may be present (their order determines which one happened first).
• First Attendance Time: Date and time that the registrant first accessed the event
• Onsite check-ins (applies to Hybrid/Onsite events only): Date and time the attendee got checked in in-person via the Organizer App.
• Onsite check-outs (applies Hybrid/Onsite events only): Date and time the attendee got checked out in-person via the Organizer App. 
• Engagement Score: Indicates attendee engagement during the event and can range from 0 to 100.
  
  Note: The Engagement Score is calculated from 20+ data points with different weights. Each attendee earns "engagement points”. The attendee with most engagement points receives a 100% Engagement Score, while the remaining attendees are given a percentage based on the ratio of their points against the top user. The maximum score is 100 and the minimum score is 0 (for no-show registrants).

If available, the report will include UTM parameters alongside the ticket information:

• UTM Source
• UTM Campaign
• UTM Medium
• UTM Content
• UTM Term

If you created a custom registration from, the report will include the form answers: 

• Custom Form Completed: Indicates if the from was completed.
• Additional Custom Form Questions: There will be additional columns for each question you created.