Attendees: Accessing post-event Replay

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Attendees can watch recordings of the Stage and Sessions up to a year after the event has finished, if the post-event Replay feature is enabled by the event organizer. This guide explains how to access the Replay area via the email or the Profile Dashboard and provides an overview of the post-event experience.

Tip: If the event venue is inaccessible after the event or no recordings are published in the Replay area, contact the event organizer to inquire about sharing the recordings with the audience.

Warning: The post-event Replay feature is exclusively available on web browsers and not supported on the RingCentral Events Mobile app.

Accessing Replay via post event invitation email

If Replay is enabled and recordings are published, you will receive an email containing a personalized magic link to access these recordings 2 hours after the event ends. The email will specify the duration for which these recordings will remain accessible.

Click Watch recordings to get automatically signed you in and directly navigate you to the Replay section of the event.

Accessing Replay via Profile Dashboard

You can also find the recordings by accessing the event from your Profile Dashboard: 

From here you will be brought to the Registration page of the event. If the Event Organizer is using the RingCentral Events Classic registration page (refer to the screenshot below), click Watch recordings to access the event. Here, it will also say until what date the the recordings are available.

Note: If there are no recordings available, it will display "The event is over" without an option to access the event. 

If the Organizer is using a custom landing page and hasn't update the post-event access wording, you may need to click on Register or Tickets to access the registration widget and to enter the event. 

Post-event attendee experience

Once you re-enter the event, you will notice that the tabs for Stages, Sessions, and Expo Booths are unavailable. Reception and Networking areas, including the speed networking, will stay accessible, if enabled by the Organizer.  

Select the Replay tab on the left hand side. You can then use the tags at the top to find and view recordings of either the Stages or Sessions as well as change the layout. Click on the desired recording to watch it as many times as you like during the specified access period.

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Note: At the end of each event, you may be sent a post-event survey to provide feedback on both the event and the platform. You will need to complete it to be able to access the Replay area.