Using external URLs in an event

External URLs can direct attendees to external web pages or link to additional important information outside the RingCentral Events platform. This guide explains how to add a hyperlink to text, add an external URL to a schedule segment, and create a custom event area.  

Adding external URLs to text

You can add hyperlinks to text within customizable content areas across your event.   

To add a hyperlink:

1. Highlight the text that you would like to add a URL to.
2. Click the Link icon.
   
3. Enter the URL of your choice to the small pop-up. 
   Note: For it to work correctly, you must use the full URL. The correct format is https://www.example.com. If it is not correct, the attendee will be directed to an error page. To be safe, you can copy and paste the correct link directly from the address bar. 

   

4. Click the green arrow (or Save) to add the link to the text.

   ✔ The hyperlink containing the External URL will be styled as a link and must be clicked on directly to take the attendee to the page of your choice.

Adding external URLs to schedule

When creating a schedule, you can link an item to an external URL rather than an existing event area:

1. In the schedule segment settings, under Segment type, select External URL.
2. Enter the URL of your choice. 
   Note: You must use the full URL for it to work correctly. The correct format is https://www.example.com.
3. [Optional] To open the link in a new tab, select the Open URL in new tab check box.
4. Finalize creating or editing your schedule item and click Add to schedule / Save.

Adding a custom area

A custom event area allows you to have an extra icon on the left navigation sidebar within your event, redirecting attendees to an external web page with more content or additional information about your event.

• To create a custom area in a multi-track event:

  1. Go to Event Dashboard > Setup > Basics.
  2. Under Event areas, select the Custom area checkbox. 
     ✔ Custom area settings open.
  3. Enter the following details:
     • Custom area title
     • Custom area icon (recommended SVG format and at 24x24 pixels)
     • Custom area URL 
       Note: You must use the full URL for it to work correctly. The correct format is https://www.example.com.
     • Select if you want the URL to open in a new window when clicked
  4. Click Save to apply the changes.

  

• To create a custom area in a Webinar event:

  1. Go to Event Dashboard > Setup > Basics.
  2. Click Show webinar areas. 
  3. Under Webinar areas, select the Custom area checkbox. 
     ✔ Custom area settings open.
  4. Enter the following details:
     • Custom area title
     • Custom area icon (recommended SVG format and at 24x24 pixels)
     • Custom area URL 
       Note: You must use the full URL for it to work correctly. The correct format is https://www.example.com.
     • Select if you want the URL to open in a new window when clicked
  5. Click Save to apply the changes.