Setting up KUDO on the RingCentral platform

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What are the capabilities of the Kudo app?

The Kudo app enables audio translations of stages and sessions via a widget in the right-hand panel of a RingCentral event. Kudo sources interpreters from its marketplace of +10,000 world-class interpreters.

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Additionally, Kudo is also able to offer 147 sign languages that can be added to your event, making it accessible for everyone.

Attendees will see a Translations tab, from which they'll be able to select from the languages provided by the event organizer. Attendees will have to mute the stage or session audio manually so that they can hear only the translation audio.

What plans is the Kudo app available on?

Kudo is available to RingCentral Events Business and Enterprise plans. There is an additional cost to using the Kudo integration that depends on the number of languages and length of the event.

What are the limitations of the current Kudo app?

Attendees must mute all of the speakers in the relevant area to be able to clearly hear the translation (if they do not, they will get both the original audio and the translated audio over the top of each other).

Kudo integration is only supported on the desktop device. Attendees will not be able to access it in the Mobile app or in the mobile browser.

How to get started with a Kudo account?

You'll need a Kudo account and links for the Kudo widget to set up the Kudo app. You can get started with the Kudo order form.

How do I set up the Kudo app?

  • Once you have your Kudo link, you can set up Kudo in any Stage, Session or Expo Booth.

  • To get started, you will need to install the Kudo app to your RingCentral Organization. You can access the app store by going to your Organization Dashboard and heading to the Apps tab. Then click on Discover More on App Store. 

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  • You can find Kudo under the Translations category. Click Install app to add the Kudo app to your Organization.

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  • You can now configure Kudo in your event. Choose an event and navigate to the relevant area of your event dashboard by navigating to Event Dashboard > Venue > Stage/Session/Expo (for this example we'll use a Session). In the "Apps" section of the configuration page, you'll see fields that will allow you to name the tab in the event, specify the Kudo ID, and enable the integration. 

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  • You can now name the tab (for Kudo, a common name is something like 'Translations'), and provide the Kudo ID (the ID will be the code at the end of your Kudo link, e.g. the '770112261248' in the link https://audio-widget.kudoway.com/770112261248). Once these have been provided, click the checkbox and hit Save at the bottom of the page.

  • You can now use the Preview Event button in the top right hand corner to check the Kudo app in the relevant event area.

 

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  • You can repeat these steps for any event area that should contain the Kudo widget, and you're ready to go!

 

 

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