Where to check the final count of registrations for your event

  • Updated

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The number of tickets sold doesn't always coincide with the final number of registrants. Additionally, attendees may be accessing the event via a magic link invite. Event organizers can refer to several places in the Event Dashboard to track registration numbers for their event.

Note: Organizers will be charged for the number of registered users, the same number they can get from their Registrants report.

Registrations Dashboard

To open the registration analytics dashboard, go to the Event Dashboard > Analytics > Registrations. Here, you can find several useful stats before your event starts or while it is still live. 

  • Total Registrations represents the total number of registrations received (i.e., customers who purchased tickets via the registration page and registered via a magic link invite).  
Note: The Total Registration count may differ from the number of registered users registered for the event as there may be removed registrations. 

  • Tickets Issued table represents the number of ticket orders out of max registrations for each ticket type. These numbers will exclude magic link invites. Clicking on Ticket Management will bring you to the Event Dashboard > Registrations > Tickets, where you can manage tickets.

List of Registrants

You can also go to the Event Dashboard > People > Registrants to check the number of people registered for the event. 

List of Tickets

You can also find the number of tickets ordered for each ticket type by going directly to the Event Dashboard > Registrations > Tickets. The number listed within the Registrations Column represents the number of ticket orders out of the max registrations for each ticket type.