The number of tickets sold doesn't always coincide with the final number of registrants. Additionally, attendees may be accessing the event via a magic link invite. Event organizers can refer to several places in the Event Dashboard to track registration numbers for their event.
Registrations Dashboard
To open the registration analytics dashboard, go to the Event Dashboard > Analytics > Registrations. Here, you can find several useful stats before your event starts or while it is still live.
- Total Registrations represents the total number of registrations received (i.e., customers who purchased tickets via the registration page and registered via a magic link invite).
- Tickets Issued table represents the number of ticket orders out of max registrations for each ticket type. These numbers will exclude magic link invites. Clicking on Ticket Management will bring you to the Event Dashboard > Registrations > Tickets, where you can manage tickets.
List of Registrants
You can also go to the Event Dashboard > People > Registrants to check the number of people registered for the event.
List of Tickets
You can also find the number of tickets ordered for each ticket type by going directly to the Event Dashboard > Registrations > Tickets. The number listed within the Registrations Column represents the number of ticket orders out of the max registrations for each ticket type.