How to access your subscription receipts and invoices

  • Updated

This guide explains how to access your invoices and receipts when you are subscribed to the Starter plan, Growth plan, or the self served RingCentral Events 100, 500, 1000 plans. Your receipts are also sent each month/year to your specified billing email address.

The Starter and the Growth plans are our legacy plans and are no longer available for purchase. For information on our current available plans, we encourage you to visit our pricing page and refer to the guide on How to Upgrade to the RingCentral Events Plan.

Note: If you would like to recover your receipts and invoices for your sales led RingCentral Events plan or your Business plan, you will need to reach our to your assigned Account Executive. Alternatively, contact our Support team who will be happy to connect you with the right person. 

Active Subscription

1. Access your Organization Dashboard.

2. Click on the Profile icon. In the drop-down, click Manage organization.

 

2. Navigate to the Billing tab. The Billing page looks different depending on your plan.

3. Click Manage Subscription

4. This will take you to a new page where you can view your card details and previous bills. Under Invoice history, click the Open icon to the right of the date to view an invoice. 

5. This will open a new window where you can Download receipt or Download invoice

6. Simply exit the window to return to the previous screen and to view other invoices. 

Inactive subscription

If your self served subscription ended, and you would like to recover your receipts and invoices, please contact our Support team.

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