This guide explains how to access your invoices and receipts when you subscribe to the self-served RingCentral Events 100, 500, and 1000 plans. Your receipts are also sent to your specified billing email address each month/year.
Note: If you would like to recover your receipts and invoices for your sales-led RingCentral Events plan, you will need to reach out to your account manager. Alternatively, contact our Support team who will be happy to connect you with the right person.
Active subscription
To access your subscription receipts:
- In your Organization Dashboard, click the Profile icon and select Manage organization.
- Go to the Billing tab. This page may look different depending on your plan. Click Manage Subscription.
- In the Stripe Dashboard, you can view your card details and previous bills. Under Invoice history, click the Open icon to view an invoice.
- In the Invoice window, click Download receipt or Download invoice.
- Exit the window to return to the previous screen and view other invoices.
Inactive subscription
If your self-served subscription has ended, please contact our Support team to recover your receipts and invoices.