Your system and network setup should meet certain technical specifications to host a successful event on RingCentral Events. This guide provides a summary of the recommended tech specifications.
Processor (CPU) requirements
RingCentral Events is a CPU-intensive platform, especially when handling video streaming and screen sharing. Your processor should have enough power to manage multiple tasks simultaneously.
- Minimum Recommendation: A recent quad-core processor such as an Intel Core i7 or AMD Ryzen. Running a couple of tasks simultaneously can be done with decent performance. However, if performing multiple tasks at once you may find that the CPU can struggle to sustain all of them.
Internet speed requirements
A reliable and fast internet connection is crucial for smooth streaming with high-quality video and audio, while minimizing delays and buffering. Follow these recommendations for the best experience:
- Minimum requirement: 10 Mbps upload and download (may impact streaming quality).
- Good experience: 30 Mbps upload and download.
- Best experience: 50 Mbps upload and download.
Tip: Use tools like https://www.speedtest.net/ to verify your internet speed, and run a Pre-Event Check to ensure optimal performance.
Internet bandwidth requirements
To ensure smooth and high-quality streaming during events, consider bandwidth requirements for both individual participants and large groups joining from shared networks. Bandwidth usage varies based on factors like available bandwidth, network congestion, device capabilities, screen layouts, and content being streamed. Insufficient bandwidth may reduce video and audio quality.
Upload bandwidth guidelines (speakers)
- Video & audio: Up to 5 Mbps when sharing audio and video on-screen.
- Screenshare: Up to 2 Mbps for active screensharing.
- Maximum numbers require UHD cameras, 4K displays in fullscreen, and sufficient computer capacity.
Download bandwidth guidelines (viewers and speakers)
- Ideal conditions: Up to 10 Mbps aggregate for video, audio, and screen share media.
- Typical usage: Less than 4 Mbps per individual viewer.
Example 1: Office viewing capacity
An office with 1 Gbps available download bandwidth for streaming can support:
- 250 viewers at typical usage (~4 Mbps per viewer).
- 125 viewers for the highest quality (~10 Mbps per viewer).
Example 2: Presenter upload requirements
A presenter using a 1080p camera with screen sharing should have:
- 7 Mbps upload (5 Mbps for camera/audio + 2 Mbps for screen share).
- 10 Mbps download for joining panel sessions.
Tip: To conserve bandwidth, gather attendees in conference rooms to watch the stream together when possible. This minimizes network strain and ensures a better experience for everyone.
Browser requirements
RingCentral Events is fully compatible with the following desktop browsers updated to the latest version:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge (chromium version on Windows 10 and above only).
Network connectivity requirements
Most event segments on RingCentral Events use UDP to deliver the best audio/video quality via media streams. When these ports are blocked, the platform will revert to using TCP for real-time communication, which is less efficient for media transfer. This can lead to increased bandwidth usage, higher CPU load, reduced audio/video quality, or even audio/video being completely inaccessible as a result of very restrictive firewalls that don’t allow even TCP traffic unless whitelisted.
- Minimum requirement: The TCP port 443 must be open for the platform to function. Ensure that non-web traffic can also pass over this port, as it is commonly used for SSL traffic.
- Better experience: Opening UDP port 3478 is recommended for improved connection quality. It is used by STUN servers, which helps establish connections between the participants behind a firewall.
- Best experience: Opening UDP ports 1025 - 65535 provides the best possible experience by allowing direct media traffic, without intermediary STUN/TURN servers.
For more information, refer to our guide on Network Connectivity Settings.
Audio/video setup requirements
Run a Pre-Event Check to ensure your audio and video setup works well with the platform. If issues arise, refer to our guides on Troubleshooting audio/video issues (Mac) and Troubleshooting audio/video issues (Windows).