How to disable the event or segment Q&A

  • Updated

To learn more on how to use the Q&A feature in RingCentral Events, please see our guide How to use Q&A.

Disabling the event-wide Q&A

To turn off the event Q&A, click the three dots ••• at the top right corner of the right side panel and toggle the event Q&A button off. The event Q&A can be enabled back in the same way any time. 

With this, the event-wide Q&A will be disabled but the Q&A area in the segments of the event such as Sessions, Stage, and Expo, will remain enabled. 

When the Q&A area is disabled attendees will see the "the organizer has disabled this Q&A" notice:

If you'd like to remove the Q&A tab for the event, go to the Event Dashboard > Venue > Venue Controls and uncheck the Event box under the Q&A section. Then hit Save.  

This will remove the Q&A tab of the Reception area but will not affect the Q&A area in the Sessions, Expo Booths and Stage(s).

Disabling the Q&A area for the event segments - Stage, Sessions and Expo 

Enter the specific Session, Expo Booth or Stage you'd like to disable the Q&A area for, click the three dots ••• at the top right corner of the page and toggle the Q&A button on or off. If you disable the Q&A in any Session, the Q&A area will also be disabled in all Sessions across the events. The same goes for the Stage and Expo. 

If you'd like to remove the Q&A tab for the whole segment, go to the Event Dashboard > Venue > Venue Controls and uncheck the segment box (Stage, Expo and/or Sessions) under the Q&A section and hit Save.

Note: Removing the Q&A tab in a live event would require Attendees to hard refresh to see the changes within the event.