Using the RingCentral Events Mobile App for Sessions and Expo Booths (Android)

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Now that you have installed the RingCentral Events Mobile App for Android and learned how to navigate around, it's time to check out how to use it to go on screen with audio and video in Sessions and Expo Booths (as Sessions) during an event. This guide will also show you how to interact with the chat, people tab, polls, and Q&A. 

Current limitations

The RingCentral Events mobile app is the only recommended way for speakers/attendees with no access to a desktop or laptop computer to go on screen with audio and video. This only works for Sessions and Expo Booths (as Sessions), it isn't possible to go on screen on the backstage/stage. 

With this in mind, you cannot screen share when participating from a mobile device. If speakers/presenters are sharing a YouTube video in a session, currently it will not display for mobile app users. 

Please note the app only provides basic functionality at this time and it is aimed mainly at attendees, we strongly advise whenever possible to use a desktop or laptop computer to enjoy the full RingCentral Events experience and functionality.

Additionally, event registration cannot be done within the app at the moment. Only events that you have registered for will be listed on your welcome screen. If you are not registered for an event, you will need to access the event’s registration page with a web browser on any device. Please follow the advice in this article in regards to supported browsers/devices for our website.

Also note that if multiple segments are added to one Schedule item, only the first segment will display on the Schedule and be accessible through the app. See our guide How to create a Schedule for an event fore more information.

Note: When you're using a dark mode on your mobile device, it will not be supported by the RingCentral Events app. If you're using a developer mode forcing all the apps to switch to the dark mode on Android, you may need to switch it off to avoid design issues in the app.   

Using the RingCentral Events mobile app for Sessions

Once you have entered an event you can access the Sessions section either from the app sidebar or by clicking on the Sessions button under Explore when in Reception. You will then be presented with all the available sessions, simply click on the one you'd like to join.

     

Then click the Watch Now button to proceed.

You are now able to watch the content available in the session.

If you also want to participate with audio and video on screen click Join Session instead. If the session is open as shown below, you'll be able to enter right away.

Note: If the session is moderated you have to click on Ask to join session to participate, and wait until a moderator or organiser approves your request before you are able to enter.

At this point, if you haven't already granted permission to the RingCentral Events app to use your camera and microphone you will be prompted to do so, simply click Allow on both prompts to proceed.

The next screen is to check camera and microphone are working properly, you can also disable either one or both, if you wish, using their respective buttons. To enter the session click Join now.

Once joined you will be on screen with others. You will be able to:

  • Turn off your camera and microphone using the controls at the bottom 
  • Click on the Message icon in the top right hand corner to open up the Chat, Polls, People, and Q&A tabs
  • Double tap on another user to make them full screen, you are then able to drag and drop your own video feed to different parts of the screen

Note: During a live session, participants have the ability to view screen shares from others. However, screen sharing functionality is available exclusively on desktop devices and is not supported within the app.

Session Activities

By clicking on the Message icon in the top right hand corner of the screen, you will open up the "Activities" page of this segment. Select one of the tabs to interact with the event segment in different ways. 

  • Clicking on the Chat icon will bring up the Session chat where you can message with other participants. Once done, you can return to the live session by swiping down the panel.
  • Clicking on the People icon will bring up the People tab where you can see everyone else watching or participating in the session
    • Here you will be able to click on a user and exchange direct messages, report other users, and schedule meetings
  • Clicking on the Polls icon will show any polls created for the session, if any. Answer them accordingly and see the results, once done, you can return to the live session by swiping down the panel.
  • Clicking on the Q&A icon will show any questions asked and approved (by organisers and moderators) for the session, if any. Here you can:
    • Upvote a question by clicking on the thumbs up icon, the more upvotes the more popular
    • Arrange the order of the Q&As by Latest or Popular using the menu button at the top right
    • Ask a question by clicking the Ask question button. This can be done anonymously, if you wish, by using the Ask anonymously toggle on the left. Once you have typed your question click the Submit button to proceed. Once your question is submitted it will need to be approved by an organiser or moderator for other attendees to see it. You can click Done at the top right if you don't want to ask a question any longer

Once finished, you can return to the live session by swiping down the panel or using the Android back button.

Leaving the Session

You can leave the session in different ways at any time. If you would like to stop sharing your video and audio, click the red phone icon at the bottom of the screen.

Alternatively, if you would like to leave the Session completely, click the "X" in the top right hand corner of your screen. 

Last but not least, clicking the Android back button will exit the session entirely.

Using the RingCentral Events mobile app for Expo Booths

Note: There are a few limitations when visiting Expo Booths in the Mobile App:

  • The "Register Interest" button will not be available
  • You will not be able to see the booth's "Additional Information" area

Once you have entered an event you can access the Expo section either from the app sidebar or by clicking on the Expo button under Explore when in Reception.

You will then be presented with all the available expo booths, simply click on the one you'd like to join. Then click the Watch Now button to proceed.

     

Expo Booth as a Session

If the Expo Booth is set up as a Session, then you will be able to follow the same steps as shown above to interact with other attendees, answers polls, and use the Q&A function.                   

Expo Booth with video

If the Expo Booth is set up to display a video, simply press the Play icon in the middle of the feed to start the video. 

In this instance, the buttons for PeopleChatPolls, and Q&A will be shown underneath the video feed. Tap on the respective tabs to interact with the event segment. 

Expo Booth with Google Slides

If the booth is set up to display Google Slides, use the arrows to toggle through the slides. You can also tap on the 3 dots to display additional settings such as Auto play, Open speaker notes, and Turn on the laser pointer

In this instance, the buttons for PeopleChatPolls, and Q&A will be shown underneath the Slides. Tap on the respective tabs to interact with the event segment. 

That's it! You have now mastered how to use the RingCentral Events mobile app for sessions and expo booths!

 

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