Setting up the custom event area

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Custom event area allows you to have an extra icon on the left navigation sidebar within your event to redirect attendees to an external web page for more content or additional information about your event. This guide explains how to enable the custom event area and add it to the schedule.

Important: Creating custom areas is not supported on the legacy Starter plan.

Note: When duplicating an event, the custom area will not be duplicated and will have to be created again.

Adding custom area

  • To create a custom area in a multi-track event:

    1. Go to Event Dashboard > Setup > Basics.
    2. Under Event area, select the Custom area checkbox. 
      ✔ Custom area settings open.
    3. Enter the following details:
      • Custom area title
      • Custom area icon (recommended .SVG format and at 24x24 pixels)
      • Custom area URL 
        Note: You must use the full URL for it to work correctly. The correct format is https://www.example.com.
      • Select if you want the URL to open in a new window when clicked
    4. Click Save to apply the changes.

  • To create a custom area in a Webinar event:

    1. Go to Event Dashboard > Setup > Basics.
    2. Click Show webinar areas
    3. Under Webinar area, select the Custom area checkbox. 
      ✔ Custom area settings open.
    4. Enter the following details:
      • Custom area title
      • Custom area icon (recommended .SVG format and at 24x24 pixels)
      • Custom area URL 
        Note: You must use the full URL for it to work correctly. The correct format is https://www.example.com.
      • Select if you want the URL to open in a new window when clicked
    5. Click Save to apply the changes.

The custom area will be showcased in the left-side navigation panel with the configured title and uploaded icon. Attendees can click on it to be redirected to the external URL.

Scheduling custom area

When creating a schedule, you can link an item to your custom area as to any other event area:

  1. In the schedule segment settings, under Segment type, select your custom area.
    Note: Your custom area will be displayed under the name it when you were setting it up in your Basics page. Here, we named our Custom Area "RingCentral."
  2. Finalize creating or editing your schedule item and click Add to schedule / Save

Your segment will appear in the schedule on your Reception page and attendees will be notified when it becomes live.