This guide explains how to reset your password if you forgot it and how to change in your Profile details.
Note: To ensure the security and privacy of your account, your password must meet the following requirements:
- A minimum of 10 characters
- At least 1 special character
- At least 1 number
- At least 1 letter.
Resetting your password
To reset your password when you don't remember it:
- Open the sign-in page: https://events.ringcentral.com/sign_in.
- Enter your email address and click Continue to sign in.
- Click Forgot your password?
Or follow the direct link to reset it: https://events.ringcentral.com/users/password/new
Note: If you have a One Time Passcode authentication enabled for your account, you will not see this option. A new passcode will be sent directly to your mailbox to access your account. - Enter the email address associated with your RingCentral Events account and click Send instructions.
- Go to your mailbox and look for an email with the subject Reset your password. Check your spam/junk folder in case you can't find it. In the email, click Reset your password.
- On the Reset your Password page, enter a new password. The new password must match in both fields for you to be able to proceed.
- Click Reset Password.
✔ Your password is now reset and you can sign into RingCentral Events again.
Changing your password in the Profile details
To change your password to a new one when you know it:
- Sign in to your account.
- In your Profile Dashboard, click the Profile icon and select Manage Profile.
- In the Profile details, scroll down. Under Security, click Change password.
- Enter your current password and your new password. The new password must match in both fields for you to be able to save your changes.
- Click Save and sign in again.
✔ Your password is now changed and you can sign in into your account again.