Resetting your RingCentral Events password

  • Updated

This guide explains how to reset your password if you forgot it and how to change in your Profile details.

Note: To ensure the security and privacy of your account, your password must meet the following requirements:

  • A minimum of 10 characters
  • At least 1 special character
  • At least 1 number
  • At least 1 letter.

Resetting your password

To reset your password when you don't remember it:

  1. Open the sign-in page: https://events.ringcentral.com/sign_in.
  2. Enter your email address and click Continue to sign in.
  3. Click Forgot your password?
    Or follow the direct link to reset it: https://events.ringcentral.com/users/password/new
    Note: If you have a One Time Passcode authentication enabled for your account, you will not see this option. A new passcode will be sent directly to your mailbox to access your account. 
  4. Enter the email address associated with your RingCentral Events account and click Send instructions.
  5. Go to your mailbox and look for an email with the subject Reset your password. Check your spam/junk folder in case you can't find it. In the email, click Reset your password.
  6. On the Reset your Password page, enter a new password. The new password must match in both fields for you to be able to proceed.
  7. Click Reset Password.
    ✔ Your password is now reset and you can sign into RingCentral Events again.

Changing your password in the Profile details

To change your password to a new one when you know it:

  1. Sign in to your account
  2. In your Profile Dashboard, click the Profile icon and select Manage Profile.
  3. In the Profile details, scroll down. Under Security, click Change password.
  4. Enter your current password and your new password. The new password must match in both fields for you to be able to save your changes.
  5. Click Save and sign in again
    ✔ Your password is now changed and you can sign in into your account again.

 

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