Deleting your RingCentral Events (formerly Hopin) account

  • Updated

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This guide explains how to delete your RingCentral Events user account. 

Note: Deleting your RingCentral Events account will permanently remove all associated data, including registrations, past, draft, and future events, event data and analytics, event recordings, and organizations associated with the account. This action is irreversible, and the data cannot be recovered.
Important: Before deleting your RingCentral Events account, make sure to cancel any active subscriptions to avoid future charges.

To delete your user account:

  1. Sign in to your account
  2. In your Profile Dashboard, click the Profile icon.
  3. Click Manage Profile.
  4. In the Profile details, scroll down. Under Security, click Delete account.
  5. Enter the suggested confirmation phrase and click Delete account.
    Note: You will have your personalized confirmation phrase displayed. Refer to the screenshot below as an example.

How can I unsubscribe from marketing emails? 

If you would like to unsubscribe from any marketing emails, you can do that here.

How can I stop getting contracted by the event host?

Deleting your account permanently removes all associated registrations. However, event hosts may have already downloaded and retained your registration and attendance data. If you receive any communication from Event Organizers, reach out to them directly to have your contact details and attendance data removed. 

As an Organizer, how can I delete attendee accounts after the event? 

You cannot delete a user account on behalf of another user. Forward this guide to your attendees so they can delete their accounts.

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