How to use the RingCentral Backstage powered by StreamYard

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StreamYard is the easiest way to create a professional stage experience for your event.

With the RingCentral Backstage powered by StreamYard, Organizers are able to quickly access advanced video production features for their events through the event dashboard.

Note: The RingCentral Backstage powered by StreamYard is free, and you do not require a StreamYard account to use it, but it does not include all the features available on StreamYard. Check out this article for more information on RingCentral Backstage powered by StreamYard vs StreamYard Business.

From your Event Dashboard > Venue > Stage, under Broadcast Studio, you'll see the Copy Link button, which you can use to easily send your Backstage link to your presenters.

You can also use the View StreamYard Backstage button to enter into the Backstage studio.

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Note: As an Organizer, you will need to be registered with an Organizer Pass for the event in order to be able to join the Backstage and use host controls. You can click Preview event in the top right hand corner of your Event Dashboard. You can see additional information in our guide Tickets and Registration FAQs.

In order to enter the Backstage, you'll need to grant permissions for your camera and microphone. Your browser may present you with a prompt, to which you must click Allow.

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The next step is to set your display name and check your camera and microphone. You can also make use of the Mute/Unmute and Stop/Start Cam buttons if you want to enter the studio without your camera or microphone on.

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You can go on to explore the settings option by clicking on the Settings button on the right. This option allows you to set up your camera, audio, and virtual background.

Screenshot 2023-11-17 at 10.33.20 AM.pngWith the camera option, you can select your camera and resolution. The audio option allows you to select your microphone and speaker. The virtual background option allows you to set up virtual backgrounds for your event. Note that enabling the virtual background feature uses more computer resources than other features.

Once you've selected your settings, you can click Enter Studio.


How to use the StreamYard Broadcast Studio

Note: If you have been given a Backstage link to enter the studio, you must be a registered attendee to be able to join.

Additionally, only Organizers have the organizer permissions in the backstage and other users may not have access to the same controls you see below.

Once you enter the StreamYard Broadcast Studio, you will see the following areas.


  • Clicking on the StreamYard/RingCentral logo takes you to the reception page of the event.


  • This is where your stream will be shown on the Backstage and how it will look on the main Stage.
    You can choose different video layouts shown below the screen.


  • Your video card will be shown at this portion of the Backstage. You need to click on the video card here to be added to the main stream.



  • The settings at the bottom of your screen allow you to turn on/off your camera and microphone, share your screen or a video file, copy the broadcast studio link, and return to the main event. 


  • On the tab at the right side, you're able to use the Comments area, add banners to the stream, choose from branding options, and access the private chat area.


  • This allows you to participate in the chat of the broadcast studio. All chats from the broadcast studio are automatically transferred to the main Stage of the event. You can also show comments on the main stream by clicking on the comment inside the broadcast studio.



  • Click the Go Live button to begin broadcasting to the main Stage of the event. Note that there will be a 10 second delay to the Stage. 


  • To stop the broadcast, simply click the Stop Broadcast button.


Note: Only Organizers will be able to use the Comments area to send messages to the Stage. Speakers will not have this ability.

Also note that the StreamYard Backstage does not have a fully-integrated activity panel. This means that Polls and Q&A are not accessible through the StreamYard Backstage. In order to use the Polls and Q&A, you will need to open up an additional window of the front-end of the Stage.


Note: It is important that you mute the second tab of the front-end of the Stage if you are also inside the Backstage to avoid echo and sound feedback from one tab into the other. Double-click on the tab and select Mute. For more information, you can see our guide Echo in Sessions or Stage.


How do I share content?

You can share pre-recorded videos or slides and presentations without having to screenshare. 

  1. Inside the studio, click the "Share" button. 
    • If you would like to share a pre-recorded video, click Video file, then select the file from your folder on your computer (MP4 and MOV files). It will automatically be added to the stream (unless you disable this in settings). You can pause, play, scrub through it, and change the layout!Streamyard_share_video.png

    • If you would like to share slides or a presentation, click Slides. You can follow the instructions outlined in this guide for more information.
Note: There is no limit to length or size of file that you can share this way.


You can also utilize the Video Clips feature to easily share videos that are under 10 minutes in length and 200 MB in size. If you have a StreamYard Business plan, these limits are increased when using the StreamYard Studio (not the Backstage within RingCentral). You can see more details in StreamYard's guide Adding videos to your stream.

  • Click the Brand tab.
  • Under Video Clips, click + Add video clip to upload.mceclip0.png


  • Hover over the clip and click + Show to add the clip to the stream.streamyard_show_video_clip.png


  • Hover over the clip and click + Hide to remove the clip from the stream.streamyard_hide_video_clip.png

What happens if the Studio is full?

When the StreamYard Studio is full and someone tries to join backstage, they will see the following message:


While the host will see a message that looks like this:


Tip: Check out the StreamYard plans for more information.

Removing someone from the studio

In order for someone else to join your studio when it's full, the host will have to remove a guest from the studio. To remove a guest, click the 3 dots on their webcam card and click Kick From Studio. Then additional guests can refresh the page to join your broadcast.


If you choose to Ban from the studio, however, you will be asked to require your guests to authenticate. This way, they will have to log in using YouTube and Facebook so then you can ban specific accounts from joining BackStage.


Visit the StreamYard Backstage FAQ for more information.

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