If you input your password incorrectly more than 5 times, your account will be locked and you will not be able to sign in. This guide explains how to unlock your account.
To unlock your account:
- Go to your mailbox and look for an email with the subject Unlock Instruction. It is sent out automatically. Check your spam/junk folder in case you can't find it.
Note: If you receive multiple RingCentral unlock emails, only use the most recent one.
- Click Unlock my account.
✔ You'll be redirected to a page where your account will be automatically unlocked. -
Alternatively, go to https://events.ringcentral.com/users/unlock and enter your code manually.
Tip: If you don't remember your password, follow our guide on Resetting your RingCentral Events password to be able to sign in.