Single sign-on (SSO) is an authentication method that allows a user to sign in with a single ID across multiple applications and websites. RingCentral Events provides the option to enable SSO at the event level, restricting event access to corporate team members. This guide outlines how to enable SSO, the attendee experience when accessing an SSO-protected event, and how to bypass SSO using Magic Links.
Enabling SSO on an event
Once the feature is enabled by the RingCentral Events team, go to Event Dashboard > Registration > Landing Page and select the Enforce SSO-only event registration checkbox.
Attendee experience when accessing an SSO-protected event
When accessing an event protected by Single Sign-On (SSO), attendees will see a page informing them that this event is a protected area and should only be accessed by authenticated users. When the attendee clicks the Proceed anyway option, they will be re-directed to the organization's SSO page as per their IDP (Identity Provider). We are using an Okta page as an example here.
Upon validating with the correct credentials, the attendee will have an account automatically created (if not already existing) and logged in to RingCentral Events and the user will see the event registration page.
Inviting external users via Magic Links for SSO-protected events
To invite external users to an SSO-protected event, you can utilize the Magic Links. Users invited through a Magic Link invite will be able to log in to RingCentral Events, access the event, and bypass the SSO.
Do I need to customize emails?
Attendees need to authenticate through their SSO portal to access the registration page and to register for an event. Once registered, they'll receive automated event emails. Many of these emails include Magic Links by default. However, with SSO enabled, the magic link is automatically replaced with the Reception page link. Therefore, you don't need to customize emails.