Setting up attendee experience inside the event

Organizers can control the attendees' experience by managing their permissions throughout the event. This guide explains how to configure attendee actions and attendee visibility, and outlines the differences in configuring the attendee experience across different event types.

Attendee actions and privacy

In a multi-track event, attendees can send each other direct messages, schedule video meetings, or start an instant video call. To learn more, refer to our guide on Interacting with other attendees.

You can disable or exclude certain ticket types from using these features inside your event. To manage attendee actions in a multi-track event:

1. Go to Event Dashboard > Venue > Venue Controls (or to Event Dashboard > Setup > Access and Settings for Onsite events).
2. Under Attendee actions and privacy, toggle the following options:
   • Direct messages: Attendees can message each other directly.
   • Schedule meetings: Attendees can schedule and view meetings with each other on their agenda.
   • Instant video call: Attendees can start one-on-one instant video calls with each other.
3. To disable the option for certain ticket types, select the Exclude ticket types checkbox and add the ticket types that apply.
4. Click Save.

Attendee visibility

The people count and the people list can be enabled/disabled in the event settings.

The people count refers to:

• The People icon with the total amount of attendees currently online at the event is shown at the top of every page above the activity panel. 
  
• The number of registrants shown on the Classic landing page.
  

The people list refers to:

• The People tab in the activity panel.
  
• The list of recommended connections in the Networking area.
  

• To manage attendee visibility in a multi-track event:

  1. Go to Event Dashboard > Setup > Basics and make sure you have the Networking area enabled. If disabled, no people list and no people count will be available in your event venue.
  2. Go to Event Dashboard > Venue > Venue Controls (or to Event Dashboard > Setup > Access and Settings for Onsite events).
  3. Under Attendee Visibility, toggle the following options:
     • Show people list: Attendees will see a filterable list of event participants. This list will be shown on both the Networking area in the left navigation bar and the people tab in the activity panel.
     • Show people count: Attendees will see the number of event participants.
  4. Click Save.

  

• To manage attendee visibility in a Webinar event:

  1. Go to Event Dashboard > Setup > Basics.
  2. Under Activity Panel, toggle People list. This option controls both the people list and the people count. 
  3. Click Save.

  

My Agenda

My Agenda allows attendees to create a personal agenda from the event schedule and scheduled meetings.

In a multi-track event, you can enable and disable it: 

1. Go to Event Dashboard > Venue > Venue Controls (or to Event Dashboard > Setup > Access and Settings for Onsite events).
2. Under My Agenda, select or unselect the Enable My Agenda checkbox.
3. Click Save.

Instant commands

Attendees can send GIFs in the chat. 

In a multi-track event, you can enable and disable it: 

1. Go to Event Dashboard > Venue > Venue Controls (or to Event Dashboard > Setup > Access and Settings for Onsite events).
2. Under Instant commands, select or unselect the Giphy checkbox.
3. Click Save.