The analytics on the Overview page of your Event Dashboard contains a summary of the most important data of your event. At first glance, it may look intimidating, but this guide will help you understand each data point.
How do you access it?
You can access it by clicking on the Overview page in the Event Dashboard.
Before the event
Before your event begins, your Overview page should have the following modules.
- The number of created Sessions and Booths in your event
- Registrants: This displays a graph of the progression of registrations for your event over time. On the right, you have the names of the most recent registrants
- Top Countries and Ticket sales by type: Here, you can see the top countries by the number of registrations as well as the number of registrants according to ticket type.
During the event
During your event, your analytics will look a bit different with these modules:
- Attendees: The total number of attendees for your event
- Attendees score: The average attendee score given in the event surveys
- Average time spent: The average time spent by attendees
- Turnout: The turnout percentage of registrants who have showed up for the event up until the time at which the data is viewed
- Peak attendance: The peak attendance of the highest number of attendees active at one time
- Number of live attendees and registrants: A graph showing the number of registrations and active attendees at certain points of time throughout the event, compared to the number of registrants for the event.
- Top areas by chat messages: This shows the segments of your event with the most chat messages.
- Top areas by attendees: This shows the most visited areas within your event as well as the number of attendees that visited.
- Chat messages by area: A count of chat messages for all of the segments within your event.
- Top expo booths by interaction: This displays the expo booths with the highest number of interactions by attendees.
- Top countries/region by registrants: Top countries or regions with the most number of registrants. Note that this data is pulled automatically from IP data. If you want more specific location information, you should use a custom registration form question, which will not be reflected in your Analytics.
- Most live attendees by minutes spent: The names of the most active Attendees during the event.
- Top attendees by expo booths interaction: This displays the Attendees with the highest number of interactions in Expo Booths.
If you're on Business or Enterprise plan, you'll have access to the Live Analytics dashboard in the Event Dashboard > Analytics > Live Analytics. Here you can get an overview of how many attendees participated in your event at a time.
- Live attendees by time is a graph showing you the number of attendees participating during your event. The graph can be filtered by event areas and time.
- Live attendees by area is a chart showing how many attendees are in the event per area at the moment. Data will be shown here only when the event is live.
You can also navigate to your Event Dashboard > Analytics > Live Analytics page. Here, you can see the number of live attendees over time in your event.
After the Event
After the event, in your Overview page, you're given a summary of:
- Attendees: The total number of attendees for your event
- Attendees score: The average attendee score given in the event surveys
- Average time spent: The average time spent by attendees
- Turnout: The turnout percentage of registrants who have showed up for the event up until the time at which the data is viewed
- Peak attendance: The peak attendance of the highest number of attendees active at one time
- Peak live attendance and registrants: A graph showing the number attendees at certain points of time throughout the event, compared to the number of registrants for the event.
- Chat messages by area: A count of chat messages for all of the segments within your event.
- Top areas by attendees: This displays the event areas with the highest number of attendees.
- Expo Booth visitors and interactions: You will see how many Expo Booth visitors and Booth interactions you had, if Expo is enabled, as well as top Expo Booth by interactions.
- Chat messages by event area: You will also see how many chat messages were sent in each enabled area of the event.
- Top countries/region by registrants: Top countries or regions with the most number of registrants. Note that this data is pulled automatically from IP data. If you want more specific location information, you should use a custom registration form question, which will not be reflected in your Analytics.
- Most live attendees by minutes spent: The names of the most active Attendees during the event. You will only see a list of attendees, not the minutes they spent in the event. To find this information, see your Event Reports.
You can also navigate to your Event Dashboard > Analytics > Registrations page to see additional data on when registrations were made and how many attendees your event had, by ticket type. Here, you can also download your Registrants Report and Attendees Report.
Also on this page, you can see data on your tickets issued, Magic Link registrations, and registrations by country/region.
Find out more in RingCentral Events analytics and reports availability by plan.