Analytics: Overview Dashboard

  • Updated

The Overview page of your Event Dashboard contains a summary of the most important metrics of your event. At first glance, it may look intimidating, but this guide will help you understand each data point.

Important notes:

  • Analytics may be affected if users are using Ad Blockers in the browser.
  • Active users are counted every minute from the start time to the end time of your event.
  • The dashboard does not automatically refresh. Please reload the page periodically to view the most up-to-date data. 

How do I access it?

To access the Overview Dashboard, navigate to Overview in the Event Dashboard. The dashboard will display different set of metrics before, during and after the event. 

Before the event

Before your event starts, your Overview Dashboard displays the following modules:

  • Number of Sessions and Booths created in your event
  • Registrants: Graph of the progression of registrations for your event over time.
  • Recent registrations: Names of the most recent registrants.
  • Top countries/regions by registrants
    Note: This data is based on the attendee's IP address and may be inaccurate. For more accurate information, you can add this question to a custom registration form, however, it will not reflected in your dashboard.
  • Registrants by ticket type.

Tip: Go to Event Dashboard > Analytics > Registrations to find more insights into your event registration data.

During the event

During your event, your Overview Dashboard displays the following modules:

  • Attendees: Total number of registrants who joined your event.
  • Attendees score: Average attendee score given in the event surveys.
  • Average time spent: Average time spent by attendees.
  • Turnout: Percentage of registrants who joined the event.
  • Peak attendance: Highest number of attendees active at one time. 

  • Number of live attendees and registrants: A graph showing the number of registrations and active attendees at certain points of time throughout the event, compared to the number of registrants and attendees for the event.

  • Top areas by chat messages: Event segments with the most chat messages. 
  • Top areas by attendees: Event segments with the highest number of visitors. 

  • Chat messages by area: List of event areas with number of chat messages. 
  • Top expo booths by interaction: Expo booths with the highest number of interactions by attendees.

  • Top countries/region by registrants
    Note: This data is based on the attendee's IP address and may be inaccurate. For more accurate information, you can add this question to a custom registration form, however, it will not reflected in your dashboard.
  • Most live attendees by minutes spent: Attendees who spent the most time in your event. 
  • Top attendees by expo booths interaction: Attendees with the highest number of interactions in Expo Booths, including URL clicks and registered interest.

Tip: Go to Event Dashboard > Analytics > Live Analytics to get an overview of how many attendees participated in your event during a selected period of time.

After the Event

After the event, your Overview Dashboard displays nearly the same modules as during the event:

  • Attendees: Total number of attendees for your event.
  • Attendees score: Average attendee score given in the event surveys.
  • Average time spent: Average time spent by attendees.
  • Turnout: Percentage of registrants who joined the event.
  • Peak attendance: Highest number of attendees active at one time. 

  • Peak live attendees and registrants: A graph showing the number attendees at certain points of time throughout the event, compared to the number of registrants for the event.

  • Top areas by chat messages: Event segments with the most chat messages. 
  • Top areas by attendees: Event segments with the highest number of visitors. 

  • Expo Booth visitors and interactions
  • Chat messages by event area: List of event areas with number of chat messages. 
  • Top expo booths by interaction: Expo booths with the highest number of interactions by attendees.

  • Top countries/region by registrants
    Note: This data is based on the attendee's IP address and may be inaccurate. For more accurate information, you can add this question to a custom registration form, however, it will not reflected in your dashboard.
  • Most live attendees by minutes spent: Attendees who spent the most time in your event.
  • Top attendees by expo booths interaction: Attendees with the highest number of interactions in Expo Booths, including URL clicks and registered interest.

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