Analytics: Overview Dashboard

  • Updated

The Overview page of your Event Dashboard contains a summary of the most important metrics of your event. At first glance, it may look intimidating, but this guide will help you understand each data point.

Important notes:

  • Analytics may be affected if users are using Ad Blockers in the browser.
  • Active users are counted every minute from the start time to the end time of your event.
  • The dashboard does not automatically refresh. Please reload the page periodically to view the most up-to-date data. 

How do I access it?

To access the Overview Dashboard, navigate to Overview in the Event Dashboard. The dashboard will display a different set of metrics before, during and after the event. 

Before the event

Before your event starts, your Overview Dashboard displays the following modules:

  • Number of Sessions and Booths created in your event
  • Registrants: Graph of the progression of registrations for your event over time.
  • Recent registrations: Names of the most recent registrants.
  • Top countries/regions by registrants
    Note: This data is based on the attendee's IP address and may be inaccurate due to VPN/Proxy usage. For more accurate information, you can add this question to a custom registration form, however, it will not reflected in your dashboard.
  • Registrants by ticket type.

Tip: Go to Event Dashboard > Analytics > Registrations to find more insights into your event registration data.

During the event

During your event, your Overview Dashboard displays the following modules:

  • Attendees: Total number of registrants who joined your event.
  • Attendees score: Average attendee score given in the event surveys.
  • Average time spent: Average time spent by attendees.
  • Turnout: Percentage of registrants who joined the event.
  • Peak attendance: Highest number of attendees active at one time. 

  • Number of live attendees and registrants: A graph showing the number of registrations and active attendees at certain points of time throughout the event, compared to the number of registrants and attendees for the event.

  • Top areas by chat messages: Event segments with the most chat messages. 
  • Top areas by attendees: Event segments with the highest number of visitors. 

  • Chat messages by area: List of event areas with the number of chat messages. 
  • Top expo booths by interaction: Expo booths with the highest number of interactions by attendees.

  • Top countries/region by registrants
    Note: This data is based on the attendee's IP address and may be inaccurate due to VPN/Proxy usage. For more accurate information, you can add this question to a custom registration form, however, it will not reflected in your dashboard.
  • Most live attendees by minutes spent: Attendees who spent the most time in your event. 
  • Top attendees by expo booths interaction: Attendees with the highest number of interactions in Expo Booths, including URL clicks and registered interest.

Tip: Go to Event Dashboard > Analytics > Live Analytics to get an overview of how many attendees participated in your event during a selected period of time.

After the Event

After the event, your Overview Dashboard displays nearly the same modules as during the event:

  • Attendees: Total number of attendees for your event.
  • Attendees score: Average attendee score given in the event surveys.
  • Average time spent: Average time spent by attendees.
  • Turnout: Percentage of registrants who joined the event.
  • Peak attendance: Highest number of attendees active at one time. 

  • Peak live attendees and registrants: A graph showing the number attendees at certain points of time throughout the event, compared to the number of registrants for the event.

  • Top areas by chat messages: Event segments with the most chat messages. 
  • Top areas by attendees: Event segments with the highest number of visitors. 

  • Expo Booth visitors and interactions
  • Chat messages by event area: List of event areas with number of chat messages. 
  • Top expo booths by interaction: Expo booths with the highest number of interactions by attendees.

  • Top countries/region by registrants
    Note: This data is based on the attendee's IP address and may be inaccurate due to VPN/Proxy usage. For more accurate information, you can add this question to a custom registration form, however, it will not reflected in your dashboard.
  • Most live attendees by minutes spent: Attendees who spent the most time in your event.
  • Top attendees by expo booths interaction: Attendees with the highest number of interactions in Expo Booths, including URL clicks and registered interest.

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