Additional team members can help manage and moderate events. This guide explains how to invite a team member, how they can accept the invite, and outlines the concept of organizer seats.
Important notes:
- All Organizers have the same controls over the event management process. Please invite additional team members wisely.
- All added Organizers, regardless of their assigned role as an Admin or Member, count towards the total number of available Organizers.
- Once all seats included in your subscription plan are taken, you won't be able to invite new team members. However, you can add more seats by contacting our sales team and arranging a separate annualized agreement.
- Organizers are automatically given an "Organizer Pass" when they preview an event. This means that they will not need to purchase a ticket to enter an event; they will simply be able to preview it from the Event Dashboard. For more information, check out our article on Roles & Permissions.
- The Organization owner/creator can remove the invited Organizers at any time by clicking the Bin icon next to their name on the Team tab.
- If the invitee has not created a RingCentral Events account yet, please ask them to do so using the same email address to which the invitation was sent.
Adding a team member
To invite a new team member:
- In the Organization Dashboard, click the Profile icon and click Manage Organization.
- Go to Team.
- Click Invite team member.
- In the Invite team member window, enter the email address of the user you would like to add and select their role:
- Member: can access the events they've been assigned to.
- Admin: can access all existing events, create new events, and manage the Organization (except removing the Organization owner).
Note: You can change the role later. Refer to our guide on Changing a team member's permissions to learn how.
- Click Invite.
✔ Once the invitee accepts the invitation, you will see a new Organizer added as a team member to your Organization. Until then, you will be able to find the invitation under Pending Invites, where you can cancel it.
Accepting the invite
When sending an invite, the Organization owner will receive an email notification indicating that a new invitation has been sent and who sent it, along with a link to the team's page of the Organization. This email cannot be disabled.
The invited team member will also get notified via email. Clicking Go to RingCentral will take them to the RingCentral Events sign-in page. They will need to sign in or sign up with the same email address you sent the invite to.
Once they are signed in, they will see the invitation in the header of their Profile Dashboard.