Stage FAQs

  • Updated

Here is a list of frequently asked questions about the Stage area. For more details on how it works, check out our Stage tutorial.

What is the Stage?

The RingCentral Events Stage allows you to reach the entire audience in one place. It’s great for your main talks—keynotes, presentations, fireside chats, panels, interviews, etc. It can support up to 100,000 viewers. 

Stage can be powered by our built-in RingCentral Events Studio, an RTMP stream, or an embedded video. 

What is the difference between a Stage and a Session room?

The Stage area can be compared to the stage of a real conference. You can create up to 5 Stages in your event. 

Sessions function more like breakout rooms or workshops. Attendees can request to join the screen to ask questions via video or participate in a roundtable discussion, making the experience highly interactive. You can create an unlimited number of Sessions in your event. 

How do I access a Stage?

To watch a Stage as an attendee, you only need to enter the event and click on the Stage tab on the left side of the screen.

To broadcast to the Stage as an Organizer, you must access the Backstage studio via the dedicated link. If you are a Speaker and do not have the Backstage link, please get in touch with the Organizers.

What is the Backstage?

The Backstage is a broadcast studio with a private chat that allows Speakers and Organizers to rehearse before going live in front of attendees. It is powered by our built-in RingCentral Events Studio.

Can I have two backstages running at the same time? 

Yes. You can create up to 5 Stages, each with its backstage. If their schedules overlap, you can run two or more backstages simultaneously. This allows you to manage multiple live broadcasts concurrently.  

How many people can participate with audio and video on the Stage?

Our built-in RingCentral Events Studio supports up to 16 participants on-screen. You can find more info on the limits at RingCentral Events here. You can increase this limit using RTMP to broadcast to the stage.

How many people can watch the Stage?

Up to 100,000 people can watch content on the Stage. 

What are my options regarding the content I can put on the Stage?

You can live stream from our built-in RingCentral Events Studio, where you can upload videos, slides, overlays, play music, make banners, and share an extra camera. Alternatively, you can live stream from a third-party software to the RingCentral Events Stage via RTMP. In multi-track events, you can place pre-recorded content from YouTube, Wistia, or Vimeo.

Can I use the RTMP option and stream from the Backstage at the same time?

Once you switch from Backstage to RTMP, the RTMP stream will cut off the Backstage stream and override it.

Can I also stream to YouTube or Facebook?

We don't support multi-streaming. However, you can use third-party software that supports multi-streaming and stream to multiple destinations, including your RingCentral Events Stage, via RTMP.

Can I record the Stage?

All Stage segments are automatically recorded by default. However, you can turn off the stage recording by unchecking the record option in the Stage settings. 

Will the Stage cut off after its scheduled time has finished?

No, the stream will not be cut off once its scheduled time is over; you can continue with your presentation, and attendees will remain in the Stage area. Attendees will no longer see it in the Schedule on the Reception page, but they can still find your Stage within the "Stages" area. 

Is it possible to have more than one Stage at the same time?

Yes, you can create up to 5 Stages in a multi-track event. However, you can have only one Stage in a Webinar event.

Can we have some background music while waiting for the Stage keynote?

Yes, our built-in RingCentral Events Studio allows playing background music. You can select one of the available music options or upload your audio file.

Can I mute a participant/speaker's audio for everyone?

Yes, in our built-in RingCentral Events Studio, you can mute and unmute a speaker's audio for everyone.

How can speakers access the Backstage?

Speakers can access the Backstage via the direct link, invite link, or the personalized Magic Link shared by an Organizer. For more information on where to find the link, refer to our dedicated guide on Inviting speakers to RingCentral Events Studio.

Can speakers exit the Backstage?

Yes, speakers can exit the Backstage. You can also remove them from the screen and the studio if they have technical difficulties, etc.

Can I force people to watch the Stage when the event starts?

No. However, you can set a schedule segment as "recommended" so that it appears on everyone's agenda, and they are notified when it is about to begin.

Alternatively, you can send an announcement or create a pinned message in the chat to get your attendees’ attention.

Can I make changes to my Stage details once the event is live?

Yes, you can change any part of your event once it’s live. Attendees may need to refresh a browser tab to see the changes.

Can I turn off the Stage and have Sessions and Networking for my event?

Absolutely! You can disable any event areas (Stage, Sessions, Networking, and Expo) anytime before or during the event. Attendees must refresh a browser tab if the area is enabled/disabled during the event. 

When will my Stage recordings be available, and how do I download them?

It takes a minimum of 1/3 of the recording length time for a recording to appear in the recording library. For example, if a recording is 60 minutes long, organizers can expect to see it in the library in roughly 20 minutes. However, your recordings can take up to 24 hours to become available. For more info, refer to our guide on Accessing recordings.

How do I share recordings with my attendees, and can I delete the recordings right after?

You can download your recordings, upload them to a cloud storage service like Dropbox, Google Drive, etc, and send the link to your attendees. Alternatively, you can enable the Replay area in your event and publish your recordings there. It's also possible to delete the recording from the Recording tab. 

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