Stage FAQs

  • Updated

Check out our tutorials on the Stage and Backstage to get more details on how they work.

Q: What is the Stage?

A: The RingCentral Events Stage is where you can reach the entire audience in one place. It’s great for your main talks — keynotes, presentations, fireside chats, panels, interviews, and so on. Up to 100,000 people can view the Stage at a time.

Q: What is the difference between a Stage and a Session room?

A: Stage allows up to 10 speakers on screen (when using the Backstage studio powered by StreamYard) and run both pre-recorded or live video. Sessions are more like breakout rooms or workshops, allowing up to 50 participants with video/audio on, where attendees can ask questions on video or join a roundtable so it's very interactive.

Q: How do I access the Stage?

A: To watch the stage as an attendee, all you need to do is enter the event and click on the Stage tab on the left side of the screen.

To broadcast to the Stage as an organizer or speaker, you will need to access the Backstage studio via the dedicated link. If you are a speaker and do not have the Backstage link, please contact the event organizers.

Q: What is the Backstage?

A: The Backstage is a broadcast studio with a private chat that allows Speakers and Organizers rehearse before going live in front of attendees.

For more information, check out our guides on Using the Backstage as a speaker and Using the Backstage as an organizer.

Q: How many people can participate with audio and video on the Stage?

A: Stage allows up to 10 speakers on screen (when using the Backstage studio powered by StreamYard). You can find more info on the limits at RingCentral Events here. You can increase this limit using RTMP to broadcast to the stage.

Q: How many people can watch the stage?

A: You can have up to 100,000 people watch content on the stage.

Q: What are my options regarding the content I can put on the Stage?

A: You can live stream from our Backstage studio where you can upload and share pre-recorded videos and slides. Alternatively, you can live stream from a third-party software to the RingCentral Events Stage via RTMP. In multi-track events, you can place prerecorded content from YouTube, Wistia or Vimeo.

Q: Can I use the RTMP option and stream from the backstage at the same time?

A: Once you switch from Backstage to RTMP, the RTMP stream will cut off the Backstage stream and override the Backstage.

Q: Can I stream the main stage to YouTube or Facebook?

A: We don't support multi-streaming. However, you can use a third-party software that supports multi-streaming and stream to multiple destinations including your RingCentral Events Stage via RTMP.

Q: Can I record the Stage?

A: All Stage segments are automatically recorded by default. However, you can disable the stage recording by unchecking the record option in the Stage settings. 

Q: Will the Stage cut off after it's scheduled time has finished?

No, the content will not be cut off once it's scheduled time is over; you can continue to share content and Attendees will remain in the Stage.

Attendees will no longer see it in the Schedule on the Reception page, however they will still be able to find the Stage within the "Stages" area of your event. 

Q: Is it possible to have more than one stage at the same time?

A: Yes, in a multi-track event, you can create multiple stages (not supported for the legacy Starter plan). In a Webinar event, you can have one Stage only.

Q: Can we have some background music while waiting for the Stage keynote?

A: Yes, the Backstage powered by StreamYard offers the option to play background music. You'll be able to select one of the available music options or to upload your own audio file.

Q: Can speakers exit the backstage?

A: Yes, they can simply close the browser tab with the backstage. You as an organizer can also remove them from the screen and from the studio if they have technical difficulties, etc.

Q: Can I force people to the Stage when the event starts?

A: No, you cannot force them there. However, you can set a schedule segment as "recommended" so that it will show up on everyone's agenda and they will receive a notification when it is about to begin.

Alternatively, you can send an announcement, or you can also create a pinned message in the chat to get your attendee’s attention.

Q: Can I make changes to my Stage details once the event is live?

A: Yes, you can make changes to any part of your event once it’s live. Attendees may need to do a quick refresh to have the changes live on their end.

Q: Can I disable the Stage and just have Sessions and Networking for my event?

A: Absolutely! You have the option to disable any of event areas (Stage, Sessions, Networking and Expo) through your event dashboard. You can do this anytime before or during the event. Attendees will need to do a quick refresh if the area is enabled/disabled during the event. 

Q: When will my stage recordings be available and how do I download them?

A: It takes a minimum of 1/3 of the recording length time in order for a recording to appear in the recording library. For example, if a recording was 60 minutes, organizers can expect to see it in the recording library in roughly 20 minutes. However, it can take up to 24 hours for your recordings to become available.  For more info, refer to our guide on Accessing recordings.

Q: How do I share recordings with my attendees and can I delete the recordings right after?

A: You can download your recordings, upload them to a cloud storage service like Dropbox, Google Drive, etc and send the link to your attendees. Alternatively, you can enabled a Replay area in your event and publish your events to the Replay area. It's also possible to delete the recording from the Recording tab. 

Q: Can I mute the audio of a participant/speaker for everyone?

A: Yes, in the Backstage studio, you can mute and unmute the audio of a speaker for everyone.