How to create and manage event polls

  • Updated

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Incorporating custom polls related to your event's content is a great way to engage with your audience. This guide provides details on who has the permissions to create polls, how to create and schedule event polls, restricting voting by ticket type, publishing and unpublishing polls, deleting and editing polls, and downloading poll results.

Polls Permissions and Limitations

  • Only event Organizers and Moderators can create, hide, or delete polls.
    -Organizers can control polls at any level of the event (Stage, Session, Expo)
    -Moderators can control polls within their Moderated Session or Expo Booth
  • Speakers with a Speaker Profile created for them can publish Polls event-wide.
  • Polls can be specific to a particular area (Stage, Session, Expo) or event-wide.
  • You can create a poll in any area of the event except the Backstage.
  • Attendees are allowed to vote once per poll.
  • If you create an event-wide poll before your event starts and attendees land on your event’s Reception Page, they can vote on the pre-created polls before your event begins.
  • Polls can be created anytime before or during the event. You may choose to keep your Poll as a draft, schedule to publish later or publish immediately. It’s also possible to unpublish/publish your polls. 
  • In Sessions, polls can be highlighted and brought on screen.
  • Character limit for poll questions: 200
  • Character limit for poll options: 100
  • Limit for number of poll options: unlimited

Creating polls

In the right side activity panel, go to the Polls tab and click Create a poll.

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Note: You can also create a Poll within a specific Session or Expo Booth, just head over to the Event area and follow the same process as above. 

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A new panel will open where you can enter the question you would like to ask, as well as the options you would like to be available to choose from. 

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If you would like the poll to be published now, simply click Publish poll.

Schedule a poll for later

Alternatively, you can choose when you would like the Poll to be published or if you would like to save it as a draft:

  • As draft - this can only be viewed by Organizers and Moderators and can be edited and published at a later time
  • Now (default) - the poll will be published immediately
  • Schedule -  you can set the date and time you would like the poll to be published

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If you select As draft or Schedule you will see a label next to the poll in the tab to say "Only visible to admins" or "Scheduled for..."

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Advanced settings

Advanced settings bring more controls to Polls at your event.

While creating a new Poll click on the Show advanced settings menu.

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  • Select the visibility for the vote results, you can choose between:
    • Public - this means that all attendees will be able to see the poll results
    • Visible to organizers and speakers - this means that only the organizers and speakers can see the poll results (examples below) Screenshot 2023-10-25 at 1.23.48 PM.png
  • Restrict voting to certain ticket types only. This means you can choose which ticket types can vote for certain polls. Simply select which ticket types you would like to include from the drop down menu. 
Note: If you want to create polls before your event starts, you must preview your event by visiting by clicking Preview event in the top-right corner of your Event Dashboard. See How to preview an event as an organizer for details.

Publishing and Unpublishing Polls

Once the Poll is created and listed on the Polls tab, Event Organizers can choose to publish or unpublish them at any time throughout the event.

Click on the three dots ••• at the top right hand corner of the Poll and select Publish/Unpublish from the drop down list that appears.

A small pop-up will appear asking you to confirm your choice, and click Confirm to continue.

Note: If you Unpublish a poll, Attendees won’t be able to see that Poll anymore, but your results will still be available in the Event Dashboard. 

Deleting Polls

Once the Poll is created and listed on the Polls tab, Event Organizers can Delete them at any time throughout the event.

Click on the three dots ••• at the top right corner of the Poll and click Delete from the drop down menu that appears.

A small pop-up will appear asking you to confirm your choice, and click Confirm to continue.

Note: If you delete a Poll, the Poll and its results will disappear and there is no way to get them back.

Editing Polls

Once the Poll is created and listed on the Polls tab, Event Organizers can choose to edit them as long as they have not been voted on.

Click on the three dots ••• at the top right hand corner of the poll and select Edit from the drop down list that appears.

Another panel will open where you can adjust the possible answers as well as who the Poll is visible to (under Show advanced settings). Click Save changes once you have finished.

How will the attendees know that there is a poll?

Attendees will now receive a notification when a new poll is posted! It will be displayed in the top right hand corner of their screen. When they hover over the notification, they will see an option to Dismiss the poll or Vote now. The latter will take the attendee to the poll where they can cast their vote!

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Downloading Poll Data

You can view the responses to your polls directly in each event area by clicking Show Results in the specific poll section.

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Alternatively, Organizers can check live poll results by going to their Event Dashboard > Analytics > View Polls.

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Here, you can view and Download the Poll results at your event. You can also download the Poll Results Report for further analysis!

To do more with polls, check out our guide on Which Apps are available on RingCentral Events? such as the Slido App.

Disabling event-wide/segment polls

To disable the poll tab of the event/segment, please see how to disable polls for instructions. 

 

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