Creating and managing event polls

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Engaging your audience with custom polls tailored to your event's content can enhance participation and interaction. This comprehensive guide covers who has the permissions to create polls, how to create and schedule event polls, restrict voting by ticket type, publish and unpublish polls, delete and edit polls, and download poll results.

Polls permissions and limitations

  • Only event Organizers and Moderators can create, hide, or delete polls.
    • Organizers can control polls at any level of the event (Stage, Session, Expo).
    • Moderators can control polls within their Moderated Session or Expo Booth.
  • Speakers with a speaker profile created for them can publish polls event-wide.
  • Polls can be specific to a particular area (Stage, Session, Expo) or event-wide.
  • You can create a poll in any area of the event except the Backstage.
  • Attendees are allowed to vote once per poll.
  • If you create an event-wide poll before your event starts and attendees land on your event’s Reception page, they can vote on the created polls before your event begins.
  • Polls can be created anytime before or during the event. You may choose to keep your poll as a draft, schedule to get published later or publish immediately. It’s also possible to unpublish/publish your polls. 
  • In Sessions, polls can be highlighted and brought on screen.
  • Character limit for poll questions: 200.
  • Character limit for poll options: 100.
  • Limit for number of poll options: unlimited.

Creating polls

To create a poll:

  1. Navigate to the desired event area where you want to clear the chat. This could be the event-wide chat or within a specific Session, Stage, or Expo Booth.
  2. In the activity panel, go to Polls.
  3. Click Create a poll.
     A new panel opens.
  4. Fill in the poll details and click Publish poll

Note: To create polls before your event starts, preview your event as an Organizer.

Publishing settings

You have the flexibility to decide when to publish your poll or whether to save it as a draft:

  • As draft: This option restricts visibility to Organizers and Moderators only, allowing for editing and later publication.
  • Now (default): The poll is published instantly upon creation. 
  • Schedule: You can specify the date and time for the poll to be published in the future.

     

If you choose As draft or Schedule, you'll notice a label next to the poll indicating its status: either "Only visible to admins" or "Scheduled for...".

Advanced settings

Open Advanced settings to select:

  • The visibility of the vote results:
    • Public: All attendees can see the poll results after voting.
    • Visible to organizers and speakers: Only organizers and speakers can see the results.
  • Ticket types who can vote: To restrict voting to specific ticket types, choose which ticket types can participate from the drop-down menu.

Publishing/ unpublishing polls

Once the poll is created and listed on the Polls tab, Organizers can choose to publish or unpublish them at any time throughout the event.

Click the Menu ••• icon and select Publish/Unpublish.
 A small pop-up will appear asking you to confirm your choice. Click Confirm to continue.

Note: If you unpublish a poll, Attendees won’t be able to see it, but your poll results will still be available in the Event Dashboard. 

Deleting polls

Once the Poll is created and listed on the Polls tab, Organizers can delete them at any time throughout the event.

Click the Menu icon ••• and select Delete.
 A small pop-up will appear asking you to confirm your choice. Click Confirm to continue.

Note: Delete a poll removes its results and there is no way to get them back.

Editing polls

Once the Poll is created and listed on the Polls tab, Event Organizers can choose to edit them as long as they have not been voted on.

Click the Menu icon ••• and select Edit.
 A panel open where you can adjust the poll settings. 

Click Save changes once you have finished.

How will the attendees know that there is a poll?

Attendees will be notified whenever a new poll is posted, with a notification appearing in the top right-hand corner of their screen. Upon hovering over the notification, they'll have the option to either Dismiss it or Vote now. Clicking Vote now will redirect attendees to the poll, enabling them to cast their votes swiftly.

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Downloading poll data

You can view the responses to your polls directly in the activity panel by clicking Show Results:

Alternatively, as an Organizer, you can check results for all polls by going to Event Dashboard > Analytics > View Polls:

Here, you can click Download all user votes data to download Poll Results Report for further analysis. This report can also be generated and downloaded from Event Dashboard > Analytics > Reports.

Disabling event-wide/segment polls

To disable the Poll tab of the event/segment, refer to our dedicated guide on Disabling polls