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Adding a moderator to a Session or an Expo Booth

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To control attendees participating on-screen with video and/or audio, you can create a moderated Session. This guide explains how to assign a moderator to a Session or a Booth and what the attendee and moderator experience will be like.

Important notes:

In addition to allowing participants to join the screen, assigned Moderators have the following permissions in their Session or Expo Booth:

  • Mute a Speaker for all attendees.
  • Remove a Speaker from the screen.
  • Create polls.
  • Answer and moderate Q&A.
  • Switch between the live Session and the fallback provider in the Expo Booth Session if the fallback provider is enabled by the Organizer or Invited Exhibitor. 
  • Create breakout rooms and use other engagement features. 

For more information on other permissions, refer to our guide Moderators: Moderating a Session or an Expo Booth.

Adding a moderator

  • To add a moderator to a Session in a multi-track event:

    1. Go to Event Dashboard > Venue > Sessions.
    2. Create a new session or edit an existing one.
    3. Under Access, set the Who can share audio/video option to Moderated.
    4. In the Select the moderators box, enter the attendee name and select the person among the results below.
      Note: Only registered attendees can be assigned as moderators.
    5. Click Save. 

    To add a moderator to an Expo Booth in a multi-track event:

    1. Go to Event Dashboard > Venue > Expo.
    2. Create a new Booth or edit an existing one.
    3. Under Content Provider, select Session. 
    4. In the Select Moderators box, enter the attendee name and select the person among the results below.
      Note: Only registered attendees can be assigned as moderators.
    5. Click Save. 

  • To add a moderator to a Session in a Webinar event:

    1. Go to Event Dashboard > Setup > Basics.
    2. Under Webinar Style, select Session. 
    3. Under Access, toggle Moderated Session.
    4. In the Select the moderators box, enter the attendee name and select the person among the results below.
      Note: Only registered attendees can be assigned as moderators.
    5. Click Save. 

Attendee experience

In a moderated Session, attendees will need to click Ask to Share Audio and Video and wait for a Moderator to approve their request.

Moderator experience

When attendees ask to share audio and video, the Host Controls icon will display a red tag with the number of requests. Moderators need to open Host Controls and go to Moderation to approve or decline these requests.

Moderators can click the Menu icon ••• on their video card to mute them or remove them from screen. 

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