This guide provides an overview of the browser compatibility for accessing RingCentral Events on both desktop and mobile devices.
- For the best experience: Use a desktop device whenever possible to enjoy the full range of RingCentral Events features. Using a desktop device is a must if you're speaking or moderating an event.
- If mobile is necessary: The RingCentral Events Attendee app is recommended over a mobile browser for a smoother attendee experience, despite its limitations.
Desktop
RingCentral Events is fully compatible with the following desktop browsers updated to the latest version:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge (chromium version on Windows 10 and above only)
Mobile
As an attendee, you can join an event hosted on RingCentral Events using either a mobile browser or the RingCentral Events Attendee app.
RingCentral Events Attendee app (available on iOS and Android) is a free mobile application designed for attending and watching events hosted on RingCentral Events. The Attendee app provides limited functionality. To learn more, refer to our guide on Using RingCentral Events Attendee app.
If using the Attendee app is not an option, we recommend using Google Chrome for Android, and Safari for iOS/iPadOS. Mobile browser limitations include:
- Screen sharing: You cannot screen share when joining a screen in the app.
- YouTube integration: YouTube videos shared in a Session room via direct integration will not be visible.
- Sharing microphone: iOS/iPadOS users may get muted when joining a screen without the possibility to unmute.