After registering for an event, either by claiming a ticket on the event landing page or accepting a magic link invite, you'll need to access the event once it begins. This guide explains how to enter the event venue via your Profile Dashboard, via your personalized Magic Link or via RingCentral Events Attendee mobile app.
Important notes:
- It's not possible to enter a past event unless it's open for post-event Replay experience.
- You will have access to the event venue 5 minutes before the scheduled start time.
- When accessing the event before the start time, you will end up in the waiting room. If Early Access is enabled, you will be also able to access the Reception and Network areas.
Tip: If you have questions about the event content, recordings or your registration, contact the event host directly.
Accessing an event via Profile Dashboard
By registering for an event you are creating a RingCentral Events account.
- Sign in to your user account with your standard password or One Time Passcode sent to your mailbox: https://events.ringcentral.com/sign_in.
- Navigate to your Profile Dashboard: https://dashboard.events.ringcentral.com/attendee.
- Your Home page displays upcoming, live and past events you have registered for. Click on the event you're attending.
- You will be redirected to the event landing page. Click Register or Enter event in order to get in.
Accessing an event via Magic Link
Your registration confirmation email and most of the automated event emails contain your personalized Magic Link. Click on it to be instantly directed to the event. The Magic Link acts as an "access pass" into the event. It bypasses the need for the registered users to sign in to RingCentral Events and brings you directly into your RingCentral Events account and into the event.
Note: When accessing the event via Magic Link, your Profile Dashboard won't be available. If you need to change your email address or password, delete your user account, or access other events you have registered to, you will need to sign in with an email and password at https://events.ringcentral.com/sign_in.
Accessing an event via Attendee app
RingCentral Events Attendee app (available on iOS and Android) is a free mobile application designed for attendees to attend and watch events hosted on RingCentral Events.
Tip: For a full event experience, always use a supported browser on a desktop device. If mobile is necessary, the RingCentral Events Attendee app is recommended over a mobile browser for a smoother experience, however, it comes with several limitations.
Similarly to a browser, in the Attendee app, you can access an event:
- Via Profile Dashboard: Open the app and sign in to your account with your standard password or One Time Passcode sent to your mailbox. Once signed in, you will see the list of all upcoming events you are registered for. Tap an event to access it.
- Via Magic Link: Install the app and click on the link on your mobile device. The Magic Link will automatically open the RingCentral Events app and take you to the event's home page, without having to sign in to your account.