Creating an event series

Known limitations:

• Promo codes cannot be used when registering for events within a series.
• Multiple ticket purchases, if enabled, are not available for events within a series.
• When selling paid tickets, all events within a series should have the same currency.
• If an event is added to multiple series, the registration widget will show the first series listed alphabetically.

Creating a series

To create a new event series:

1. In your Organization Dashboard, go to the Home tab and click New series.
   
   
   
2. In the pop-up window, enter the series name and click Create.  
   ✔ The series is now created. 
   
   
   
3. Next, you will be prompted to add events to the series:
   • Click Create a new event to be redirected to the event creation wizard.
     ✔ The newly created event will belong to the series. 
   • Click Add existing events to add current events to the series. 
   • Click Done to close the window and add events later. 
     
     
     
4. When adding existing events:
   • Scroll through your event list or use the search field to find events.
   • Click Add next to the desired events.
   • Added events will be marked with a green Added tag. 
   • To remove the added event, click the Added tag. 
   • Once ready, click Done. 
     

 Adding an event to a series

There are multiple ways you can add an event to a series:

• When creating a series (as explained above).
• When creating an event.
• When editing an event.
• When managing events in a series.

• To add an event when editing an event:

  1. In your Organization Dashboard, go to the Home tab.
  2. Find the needed event and click the Menu icon •••. 
  3. Select Series from the dropdown. 
     
     
     
  4. In the pop-up window, find the relevant series (use the search field if needed). 
  5. Click Add next to the series. 
     ✔ The series where the event is added will be marked with a green Added tag. 
  6. To remove the event from the series, click the Added tag. 
  7. Click Remove from all if you like to remove the event from all series.
  8. Once ready, click Submit to save the changes.
     

• To add an event when managing events in a series:

  1. In your Organization Dashboard, go to the Home tab and switch to the Series tab. 
  2. Find the series and click the Menu icon •••. 
  3. Select +Manage events in Series from the dropdown. 
     
     
     
  4. In the pop-up window, find the relevant event (use the search field if needed).
  5. Click Add next to the desired events.
     ✔ The events are now added to the series. Added events will be marked with a green Added tag. 
  6. To remove the added event, click the Added tag. 
  7. Once ready, click Done. 
     

• When creating a new event, toggle Add to series on and select a series where you want to include the event.

  Note: Although an event can be added to multiple series, only one series can be selected here. 

  

Managing series

All created series are listed under the Series tab in the Organization Dashboard. The list includes:

• Name: Series name.
• Starts: Series start date and time (from the earliest event in the series).
• Ends: Series end date and time (from the latest event in the series).
• Registrants: Total number of registrants across all added events.
• Status
  • Empty: No events are added to the series.
  • Live: All events are upcoming or live.
  • Mixed: Some events have ended, while others are live or upcoming.
  • Ended: All events have ended. 

Here you can:

• Search: Use the Search bar to find a series by name.
  
  
  
• Display events: Click on a series to display the list of added events. Click on it once again to hide it. 
  
  
  
• Add/remove events: Click the Menu icon ••• next to the series and select + Manage evens in Series.
  
  
  
• Rename: Click the Menu icon next ••• to the selected series, select Rename, enter the new name, and click Rename to save the changes.
• Delete: Click the Menu icon ••• next to the series, select Delete, and confirm your choice by clicking Delete Series. 

Attendee experience

When registering for an event added to a series, in the Registration widget, the user will see the list of events added to the associated series. To register for multiple events: 

1. Select the events of interest. If an event has multiple ticket types available, select a ticket for that event.
2. Click Continue.  
   
3. Enter your registration information (email, name, and any additional custom questions added by the event host).
   Important: Ensure you enter the correct email address.
4. Click Continue.
   
5. Next, if the tickets require payment, enter your card details (the only supported online payment method).
6. Once ready, click Register.
7. Finally, review the registration confirmation and the email address to which the confirmation email is sent.
   ✔ You will receive a registration confirmation email for each event you have registered too. 

Adding a block with related events to the landing page

To market other events added to a series, you can add a block with related events to your advanced landing page. This option is not available when using the classic landing page. 

To add a block with related events:

1. In the Advanced Landing page editor, go to Sections.
2. Hover over the Related events option. Click Add block.
3. Click on the block title to edit the text.
4. In the Layout tab, you can select an event series to display (in case your event is added to multiple series) and see the list of associated events.

FAQs

Do registration form questions need to be the same for all events in a series? What happens if questions don't match from event to event in a series?

No. Custom registration form questions do not need to match. The registration widget will display all questions for each event in the series.

Do you need to have a single ticket type? What happens if each event in the series has different ticket types?

No. Ticket types do not need to be the same. Each event in the series can have multiple ticket types. Attendees can select one of the available tickets for each event in the registration widget.

Will past events show up if post-event replay is enabled and the reg window is extended?

No. The registration widget will only display upcoming and live events.