When using RingCentral Events Attendee app, you may receive various in-app and push notifications to keep you informed about the event you're attending in real-time. This guide covers the types of notifications available in the app and how to manage them.
Notification types
In-app notifications are messages that pop up while you're browsing or watching the event in RingCentral Events mobile app.
Push notifications are short messages that appears as a pop-up on your mobile device home screen when you're not using the app.
There is also a notification center in the mobile app where you can view all notifications.
Note: Direct messages will not be listed in the notification center as there is a dedicated DM inbox already available.
The events you will be notified about include:
- Event start time reminder: sent 1 hour before the event you're registered for starts
- Custom announcements: general announcements sent by the event organizer
- Direct messages
- 1:1 meeting invites
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Session notifications: include all notifications related to the sessions you've added to your agenda or registered for
- Session starts in 5 min
- Session starts now
- Session rescheduled
Enabling/disabling in-app notifications
Note: Disabling in-app notifications disables all notifications including push notifications. The notifications will still appear in the notification center.
- In the Profile Dashboard, click on the Gear icon to open the app preferences.
- Go to Notifications.
- Toggle Enable notifications to disable or enable all notifications. Alternatively, you can disable specific groups:
- Session notifications include all notifications related to the sessions you've added to your agenda or registered for.
- Direct message notifications include notifications for all incoming messages.
Enabling/disabling push notification
Note: Disabling push notification only doesn't disable in-app notifications.
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- Close the RingCentral Events app.
- Locate and launch the Settings app on your mobile device.
- Type Events in the search bar at the top of the screen. Once found, click on the RingCentral Events app to open its settings panel.
- Go to Notifications.
- Toggle Allow Notifications to enable or disable push notifications. Here you're also able configure alerts and lock screen appearance settings.
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- Close the RingCentral Events app.
- Locate the RingCentral Events app icon on your device. Click and hold on the app icon to reveal the options menu, then select App info.
- Go to Notifications.
- Toggle Show notifications to enable or disable push notifications. Here you're also able configure alerts and lock screen appearance settings.