Webinar event: Configuring the activity panel

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Webinar is a single track event format that can last up to 8 hours. Compared with the multi-track event formats, webinars offer limited features and settings, ensuring quick and easy setup. This guide explains how to configure the activity panel for a webinar. 

Note: The webinar event format is now available on all plans. As this event type operates on the attendee-based model, webinar registrations will not contribute to your registration count if you're on one of the legacy plans. To learn more about this, please reach out to our Support team.

Tip: To explore the difference between webinar and other event formats, refer to the guide: Choosing the right event format: Webinar, Virtual, Hybrid and Onsite

What is the activity panel?

The activity panel, situated on the right side of the online event venue, functions as an interactive space for audience engagement, comprising four tabs:

  • Chat: Allows attendees to tag each other, reply in thread, react with emojis, send GIFs, and more. Organizers can manage chat by pinning and deleting messages. 
  • Polls: Enables creation and display multiple real-time polls for attendee feedback, with results available in event analytics. Organizers, Moderators and Speakers can create, schedule and manage polls. 
  • People: Displays the list of event registrants so that users attending can become more familiar with the audience.

    Note: Unlike in multi-track events, direct messages and 1:1 meetings are not supported.  

  • Q&A: Allows attendees to ask questions, both anonymously and displaying their name. Organizers and Speaker can announce the Q&A, while all event stakeholders will be able to answer questions in a writing and mark them as answered

Note: In the webinar event format, there's a single activity panel due to the singular virtual space, either Stage or Session, unlike multi-track events supporting multiple activity panels at various levels (Event, Stage, Session, Expo booth).

Tip: In webinars with the configured Session style, Organizers and assigned Moderatos can display a chat message, a question or a poll on the screen for enhanced engagement.

Enabling/disabling activity panel tabs

To configure the activity panel tabs for your webinar:

  1. Go to Event Dashboard > Setup > Basics. Here you will find the fundamental webinar settings, including the activity panel settings.
  2. Under Activity Panel, toggle Chat, Q&APolls, and People List on or off based on your preferences.
  3. Click Save to implement the changes. 

Clearing Chat

If your event spans several hours, you may need to clear chat to maintain clarity and assist attendees in keeping track of ongoing communications. To clear the Chat area:

  1. Go to Event Dashboard > Setup > Basics.
  2. Under Activity Panel, click Clear chat. A pop-up appears asking to confirm your choice.
  3.  Click Clear chat again to continue, or Cancel if you've changed your mind.

Note: After clearing the Chat, you can still access the chat records in the Event Chat Report. 

Enabling/disabling Q&A moderation

Q&A Moderation allows Organizers and assigned Moderators to review and approve attendee questions before they become visible to everyone. To enable or disable Q&A Moderation:

  1. Go to Event Dashboard > Setup > Basics.
  2. Under Activity Panel, toggle Q&A Moderation on or off.
  3. Click Save to implement the changes. 

Adding apps

In-Event experience can be enhanced by integrating various apps into the activity panel, including Slido, GoFundMe, Kahoot, Syncwords and many more. Here's how you can add them:

  1. Go to Event Dashboard > Setup > Basics.
  2. Under Apps, you will see the configurations for all the apps added to your Organization.
  3. If you haven't added any apps yet, click Discover more apps to get redirected to the App store where you can review and add various apps. 
  4. Once added, return to the Event Dashboard, configure the apps, and click Save to implement the changes. 

For more details on the available apps and their functionalities, refer to our guide: Which Apps are available on RingCentral Events plans?

In the App store, you can filter apps by event area (e.g., Stage or Sessions) to review those compatible with the Activity panel: