Over time, your plans and budget may evolve, necessitating adjustments to your event according to the new needs. This guide explains how to change the event format and when it is possible.
RingCentral Events offers several event formats:
- Webinar event (single-track)
- Virtual event (multi-track)
- Hybrid event (multi-track)
- Onsite event (multi-track)
Here is a table providing an overview of when event format changes are possible:
| From | To | Conversion |
| Webinar | Virtual | ✔ Possible at any time |
| Webinar | Hybrid | ✔ Possible at any time |
| Webinar | Onsite | ✔ Possible at any time |
| Virtual | Webinar | ✘ Not possible |
| Virtual | Hybrid | ✔ Possible at any time |
| Virtual | Onsite | ✔ Possible at any time |
| Hybrid/Onsite | Webinar | ✘ Not possible |
| Hybrid/Onsite | Virtual | ✘ Not possible |
| Hybrid/Onsite | Onsite/Hybrid |
Before the event is published |
Converting a Webinar event into Virtual/Hybrid/Onsite
If your event expands in scope and requires additional event areas or more detailed features of a multi-track event, you can transform your webinar into an event by modifying the event format in the Event Dashboard > Setup > Basics. You have the flexibility to convert a webinar into a virtual event, hybrid event or onsite event depending on your needs. After saving the changes, you will be instantly redirected to the Basics page of the new event type.
Note: It's not possible to convert a multi-track event back into a single-track one.
Converting a Virtual event into Hybrid/Onsite
If you decide to expand your virtual event into hybrid or make it onsite, you can do it at any time by changing the event format in the Event Dashboard > Setup > Basics page.
Converting a Hybrid/Onsite event into Onsite/Hybrid
The option to change the event format of a hybrid or onsite event would be available in the Event Dashboard > Setup > Basics page only if your event is in the draft status and has been not published yet.
When the event is already published, the option will be greyed out: