Managing taxes for subscriptions and ticket sales is a crucial aspect of event finance planning. This guide explains how subscription taxes are calculated and provides steps for claiming tax exemptions. It also explains how to manage ticket taxes within your event pricing.
Subscription taxes
When upgrading to a self-served paid plan, you will be presented with a billing form. For more information on how to upgrade, refer to our guide on Upgrading to RingCentral Events plan.
Depending on the country selected on the form, you can select the I'm purchasing as a business checkbox and enter your business tax information.
Taxes get automatically applied according to the country and tax ID/VAT number entered when completing the billing form.
As for tax exemption:
- US customers need to send their tax exemption certificate to our tax team.
- If our system recognizes the TAX ID/VAT number entered by non-US customers as tax-exempt, it should automatically flag them as such.
If you have questions about tax exemption, please send the official documentation proving the exemption to tax@ringcentral.com. Our tax team will review the documentation and check if it meets the requirements. Once confirmed, our tax team will change your subscription details, and you won't be charged tax for future invoices.
Ticket taxes
Our ticketing system does not support the addition of taxes. If you need to add a tax to a ticket, you will need to include it in the final ticket price. To communicate it to your attendees, you can mention in the ticket description that the ticket price is tax-inclusive.