Reports for RingCentral Events Onsite Solutions

  • Updated

This guide offers an overview of reports and analytics, delivering valuable insights for managing a Hybrid or an Onsite event. For an overview on all reports, please visit Event Reports.

What Real-time Onsite data is available during the live event?

Within the main screen of the RingCentral Events Organizer app, staff can see:

  • How many attendees are checked in?
  • How many attendees are registered to be checked in?
  • How many attendees are remaining to be checked in?

Event Check In

Registrants Report will give you information on everyone who registered for your event. You can use this data to discover their location, how they registered, as well as information about the tickets that they bought.

Common Questions Answered

  • How many people registered for the event?
  • How many attendees checked in onsite?

No-Show Report lists all the people who successfully registered but didn't attend your event along with details about their registration.

Common Questions Answered

  • How many registrants didn’t attend?
  • Who registered didn’t attend?

Segment Check In

Segment Registrations Report includes everyone that reserved a seat to a segment. It will show when they registered as well as when they checked in and out of the segment. This can allow you to track interest in different segments before and after your event. 

Common Questions Answered

  • How many attendees registered for each segment?
  • How many attendees attended each segment?
  • How long did each attendee spend at each segment?
  • How many attendees checked in for each onsite segment?

Lead Retrieval

Assigned Booth Exhibitor can export their own Lead Retrieval Reports. They can export leads to their email using the RingCentral Events Mobile App. In addition, an email containing a download link for a leads report CSV file will be automatically sent to the same email address the exhibitor invitation was sent to within 24 hours of the event's end.

As an Event Organizer, on your Expo Summary page, you can review the different expo booths that you have within your event, download individual reports for each booth, and even see the number of users that expressed interest or click on URLs within specific booths. 

Common Questions Answered

  • How many attendees interacted with each booth?
  • How did attendees interact with each booth?

Booth Interactions Report includes a list of all the attendees who interacted with a particular expo booth by either clicking a link or registering their interest.

Common Questions Answered

  • How many attendees interacted with a specific booth?
  • How did attendees interact with a specific booth?

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