Relevant Links
Why and What? [Before Reading More]
Decisions and Setup [Pre Event]
- Setup the Basics
- Configure the Journey
- Determine In-person Logistics
- Enhance the Experience
Train Onsite Stakeholders [Pre Event] → See Train Attendees, Exhibitors and Staff for Hopin Onsite
Troubleshooting [Event Days]
- For Software Troubleshooting, see How to Troubleshoot Hopin Onsite
- For Hardware Troubleshooting, see Hardware Compatibility for Hopin Onsite
Reporting [Post Event] → See Report for Hopin Onsite Solutions
Suggestions to improve our guide? Please submit them via this form and we will see what we can do! Feedback is always welcome! Thank you!
Why and What? [Before Reading More]
What? – This guide helps you understand how to Streamline Badge Production by leveraging Hopin Onsite’s On-demand Badge Printing functionality. Hopin Onsite is a paid add-on offered at Growth plans and up. Please contact your AE if you are looking to add the functionality.
Why would I use it?
- Reduce the number and complexity of queues
- Reduce Mistakes on Credentials
- Reduce lead time for personalization
- Any other reason you can think of for printing credentials onsite
Decisions and Setup [Pre Event]
Setup the Basics
Step 1 → Create the Event Creating a Hybrid event OR Creating an Onsite event
Step 2 → Configure Global Registration Settings Setting up the event registration details and waitlist
Step 3 → Create Ticket Types How to create tickets
Step 4 → Add Attendees → Use 1 or more of the below options!
- Setup Hopin’s Registration. How to create a registration form
- Bulk Upload [requires Onsite Add-on or Advanced Plan] – Add attendees from wherever you may have received your list. How to bulk upload registrants
- Magic Links [requires Advanced Plan] – Invite attendees to auto-register from wherever you may have received your list. How to create and use Magic Links
Configure the Journey
Step 1 → Decide on the Printer Journey
Option A = Integrated Printers (No Laptop Required) – Zebra and Brother offer Black & White printers that can be connected directly to Hopin’s Organizer app. Specific models can be found at Hardware Compatibility for Hopin Onsite. If the experience requires different printers or on-demand color printing, then you will select option B.
Option B = Other Printers (Laptop Required) – The Hopin Print Gateway can be installed on Windows Laptops to allow Hopin’s Organizer app to see any printer (or set of printers) connected to the laptop. In theory, any printer could be used with this configuration; however, Hopin only commits to compatibility with printers listed on Hardware Compatibility for Hopin Onsite.
Step 2 → Create the Badge Types How to create a badge
Where can you adjust this? – Event Dashboard > Onsite > Badges page
Decisions you will make:
- Badge Design Name(s)
- Which Printer will you use?
- Which Label Type will you use?
Step 3 → Create the Badge Designs How to use the badge designer
Where can you adjust this? – Event Dashboard > Onsite > Badges page
Decisions you will make:
- Which tickets will receive the badge? General Settings
- Will it be double sided? Double sided badges
- Which components will be added? Adding components
Step 4 → Connect a Printer How to setup Badge Printing for an Onsite Event
Where can you adjust this? – Organizer App > Side Menu > Devices
Decisions you will make:
- Do you want to Turn off Auto-Print? It is on by default!Turning on Auto-Print
Determine In-person Logistics
Registration Consumables (ie: badges, lanyards, badge holders, etc.)
These items can be purchased in a variety of configurations depending on the desired final product. The printers used, number of event days, timeline and eco-friendly expectations are common factors you might weigh while making your decision. We recommend discussing options with Certified In-person Logistics Suppliers.
Enhance the Experience
Would you like to add a Floor Plan? (max of 10) How to add floor plans to your event
Decisions you will make:
- Name of Floor / Area / Building
- Image (PNG, JPG or PDF)